Travel Consultant - Education

Rockpool Recruitment; Dorking; Hybrid; GBP 30,000; Full time

Benefits offered by this job

Excellent bonus

Benefits package

Hybrid working

Job summary

A renowned travel agency based in Surrey is seeking a Travel Specialist to enhance educational travel experiences for schools. The role encompasses supporting teachers in maximizing the benefits of educational trips, attending to client inquiries, and providing expert advice on destinations. Ideal candidates will have at least 2 years of sales experience or relevant educational expertise, alongside excellent communication skills. Offering a hybrid work model, the position includes a competitive salary of £30k plus bonuses and benefits.

Qualifications

• At least 2 years of sales experience in a similar role or experience as a geography/humanities teacher seeking a change of direction.
• Strong customer-service, influencing, and negotiating skills.
• Good numeracy, attention to detail, and excellent spoken and written English.

Responsibilities

• Work with teachers to ensure pupils get full benefit of educational travel and outside-classroom learning.
• Field inquiries over the telephone, email, and occasionally face-to-face.
• Provide expert destination and subject-matter advice and general guidance to customers to assist with booking.
• Maintain knowledge of regions and products.
• Progress and administer enquiries from quote to confirmed booking on the reservation system.
• Ensure the customer is fully informed and supported throughout the booking process.

Skills

Sales experience

Customer service

Numeracy

Detail-oriented

Excellent communication

Job description

Travel Specialist (Educational Trips) – Surrey

This opportunity is working for a well‑respected worldwide tour operator with offices based in Surrey. They have been offering a wide range of inspiring holiday and school trip programmes for over 38 years. Join the Education department – the UK leader in geography school trips abroad and the only provider partnered with the Geographical Association.

Responsibilities

• Work with teachers to ensure pupils get full benefit of educational travel and outside‑classroom learning.
• Field inquiries over the telephone, email and occasionally face‑to‑face.
• Provide expert destination and subject‑matter advice and general guidance to customers to assist with booking.
• Maintain knowledge of regions and products.
• Progress and administer enquiries from quote to confirmed booking on the reservation system.
• Ensure the customer is fully informed and supported throughout the booking process.

Qualifications

• At least 2 years of sales experience in a similar role or experience as a geography/humanities teacher seeking a change of direction.
• Strong customer‑service, influencing and negotiating skills.
• Good numeracy, attention to detail, and excellent spoken and written English.

Hybrid role: 2 days in the Surrey office and 3 days working from home. Monday to Friday, with occasional out‑of‑hours emergency phone coverage with extra remuneration. Salary: £30k + excellent bonus and benefits package.

Seniority Level

Associate

Employment Type

Full‑time

Industry

Travel Arrangements