Travel Consultant Apprentice — Start Your Adventure

Tui Blue; Pontyclun; On-site; GBP 21,353,000 - 24,797,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health and wellbeing

Pension scheme

Career progression

Job summary

TUI is hiring an Apprentice Travel Advisor for our Pontyclun store. You will join a two-year apprenticeship to become a Level 3 Travel Consultant, learning to recommend and sell holidays, cruises, UK breaks and more.

You’ll split time between customer service, learning sessions and practical assignments with full support from your manager and learning coach. You’ll work within a flexible pattern including weekends and evenings at busier stores, with training and development designed to build

Qualifications

• GCSE English and Maths (or equivalent) required.
• Strong customer service passion for tourism industry.
• Willingness to learn and work toward Level 3 Travel Consultant apprenticeship.
• Ability to work in a target-driven retail environment.

Responsibilities

• Inspire customers and colleagues with enthusiasm for travel.
• Aim to exceed sales targets through consultations and product advice.
• Assist customers face-to-face and virtually, handling questions or complaints.
• Receive training on systems to enhance knowledge and service delivery.
• Complete practical and written assignments via online learning with support from manager.

Skills

Customer service

Sales targets

Communication

Teamwork

Tourism knowledge

Education

GCSE English

GCSE Maths

Job description

TUI is hiring an Apprentice Travel Advisor for our Pontyclun store. You will join a two-year apprenticeship to become a Level 3 Travel Consultant, learning to recommend and sell holidays, cruises, UK breaks and more.

You’ll split time between customer service, learning sessions and practical assignments with full support from your manager and learning coach. You’ll work within a flexible pattern including weekends and evenings at busier stores, with training and development designed to build