Travel Consultant

Trailfinders; Norwich; On-site; GBP 30,000 - 47,000; Full time

Job summary

A leading travel consultancy seeks passionate Travel Consultants to provide exceptional service by matching clients with their travel needs. Ideal candidates will possess strong interpersonal skills, a deep knowledge of international destinations, and a drive for excellent customer service. Competitive salaries and various benefits, including educational trips, await successful applicants.

Benefits

Competitive salary with uncapped incentives

Comprehensive training and ongoing coaching

Generous leave allowance (up to 40 days)

Opportunities for educational trips

Daily lunch provided

Corporate clothing provided

Contributory pension scheme

Eye-care vouchers

Interest-free season ticket loan

Qualifications

• Experience in a target-based sales role is preferred.
• Good knowledge of international travel destinations is a must.
• Driven to succeed and thrive in a busy sales environment.

Responsibilities

• Advise on and plan travel to meet diverse client needs.
• Forge exceptional client relationships.
• Meet and exceed sales targets.

Skills

Customer Service

Communication

Interpersonal Skills

Organisational Skills

Job description

Trailfinders, founded in 1970 by former SAS officer Mike Gooley, is a leading travel consultancy with over 47 travel centers across the UK and Ireland. With an excellent reputation for tailormade worldwide itineraries, Trailfinders offers unbeatable value and exceptional service to over 15 million clients. Our expert travel consultants have extensive travel experience, offering bespoke service and advice that is second to none.

What we look for / Role

Trailfinders Travel Consultants pride themselves on their ability to advise on and plan travel to a wide client base, exactly matching the appropriate products with the client's individual and unique needs, no matter how complex the requirements are, and to exceed their expectations at every opportunity.

A passion for travel and strong worldwide geographical awareness is needed. First-hand travel experience in areas such as Australia & New Zealand, USA & Canada or Asia is desirable.

You will love dealing with the public and be able to forge exceptional client relationships.

Ideally you will have experience of working in a target-based sales role, otherwise you will have a drive to succeed in sales with proven persuasive and influencing skills and a results oriented nature.

What we offer

The most competitive salary in the industry – after 2 years’ service we would expect Worldwide Consultants to be earning in excess of £42,000 - £47,000 including an uncapped incentive scheme plus ...

The best induction training in the industry as well as supportive and comprehensive ongoing coaching and development.

Performance related promotions and real career advancement opportunities based on a policy of internal promotion for all specialist and senior sales positions and internal recruitment for many of our head office roles in London.

Excellent worldwide travel opportunities including a dedicated Staff Travel Team on hand to assist with your holiday bookings, a generous leave allowance (up to 40 days per year), the opportunity for sales staff to take a period of sabbatical leave and educational trips: all new Travel Consultants will be offered an educational trip abroad within their first 18 months.

Annual trip and awards ceremony for our top performers.

A friendly and professional environment working with like-minded people who love travel.

Great socialising opportunities including supplier functions, team nights out and subsidised departmental Christmas and summer parties.

Daily lunch provided on the premises.

Corporate Clothing provided to each member of sales and frontline support staff.

Contributory pension scheme.

Eye-care vouchers.

Interest free season ticket loan on public transport.

Qualifications

Customer Service experience.

Excellent communication and interpersonal skills.

Good knowledge of international travel destinations.

Excellent organisation skills and attention to detail.

Driven to succeed and be part of a successful team within a busy sales environment.