Travel Consultant

JR United Kingdom; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the travel industry is seeking a Travel Consultant who will provide personalized travel planning services for clients. This role involves delivering outstanding customer service, creating tailored itineraries, and keeping up with travel trends. Ideal candidates will have a passion for travel, strong communication skills, and experience in sales. The position offers a competitive salary and various benefits to support your growth in a fun and goal-oriented environment.

Benefits

Discounts on personal travel

Ongoing training and career development

Supportive work environment

Qualifications

• Previous experience in travel sales or customer-facing role.
• Strong destination knowledge and passion for travel.
• Confidence in using booking systems and online platforms.

Responsibilities

• Deliver exceptional customer service both in-store and online.
• Create bespoke travel itineraries based on client needs.
• Manage bookings, amendments, and after-sales support.

Skills

Customer Service

Communication

Sales Orientation

Attention to Detail

Interpersonal Skills

Tools

Booking Systems

Job description

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? Areas of Experience | Travel Booking, Travel Services, Tailoring Holidays, Travel Experiences.

Job Summary

As a Travel Consultant, you’ll be the go-to expert for planning and booking tailor-made trips. From honeymoons and family holidays to once-in-a-lifetime adventures, you’ll provide a first-class, personalised service that keeps clients coming back.

? Key Responsibilities:

• Deliver exceptional customer service both in-store and online
• Build and maintain strong client relationships
• Create bespoke travel itineraries based on client needs and budget
• Manage bookings, amendments, and after-sales support
• Keep up to date with travel trends, visa requirements, and supplier updates
• Achieve individual and team sales targets

What We’re Looking For:

• Previous experience in travel sales or a customer-facing role
• Strong destination knowledge and a passion for travel
• Excellent communication and interpersonal skills
• Confidence in using booking systems and online platforms
• Sales-driven with a customer-first approach
• Organised, detail-oriented, and a great team player

? What’s In It for You?

• Competitive basic salary
• Discounts on personal travel
• Ongoing training and career development
• A fun, supportive, and ambitious work environment