Travel Advisor (Retail) – Earn Commission & Career Growth

TUI Group; Rushden; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & Wellbeing

Pension & life assurance

Job summary

TUI Group is seeking a Travel Advisor for the Rushden Lakes store (inside NEXT) to help customers choose and book holidays, cruises, UK breaks and add-on products. You will be part of a supportive retail team, delivering memorable holidays and high-quality service in a busy store environment.

You’ll engage customers, work towards targets, and participate in ongoing training to stay ahead of product knowledge and systems.

Qualifications

• Experience in delivering great customer service.
• Ability to work in a target-driven sales environment.
• Strong teamwork and communication skills.

Responsibilities

• Inspire customers and colleagues to enjoy holidays and experiences.
• Work to exceed sales objectives, aligning with retail targets.
• Adapt to changing situations and assist customers face-to-face and virtually.
• Investigate and resolve questions or complaints to ensure customer satisfaction.
• Learn and use systems training to enhance knowledge and sell holidays effectively.

Skills

Customer service

Sales targets

Communication

Job description

TUI Group is seeking a Travel Advisor for the Rushden Lakes store (inside NEXT) to help customers choose and book holidays, cruises, UK breaks and add-on products. You will be part of a supportive retail team, delivering memorable holidays and high-quality service in a busy store environment.

You’ll engage customers, work towards targets, and participate in ongoing training to stay ahead of product knowledge and systems.