Travel & Admin Coordinator — Personalised Reservations

March Personnel; Molesey; On-site; GBP 21,000 - 26,000; Full time

Job summary

March Personnel is seeking a friendly Travel Consultant / Administration Assistant based in East Molesey. You will help clients plan personalised travel experiences, handle reservations and provide high-quality customer service.

The role includes general administration and phone work, with a mix of office-based duties and occasional home-working after training. The position is full-time, Monday to Friday, and office-based at start with potential flexibility.

Qualifications

• Proven ability to deliver high-quality customer service.
• Strong communication and interpersonal skills.
• Excellent organisational ability and accuracy.
• Confident with telephone enquiries and client interactions.
• Friendly, professional and personable approach.
• Able to work well in a team environment.
• Experience in travel, hospitality or reservations is advantageous.

Responsibilities

• Assist clients with travel arrangements and reservations.
• Provide personalised advice and support based on travel requirements.
• Handle customer enquiries by telephone and other channels.
• Maintain accurate booking and customer records.
• Provide general administrative support to the team.
• Coordinate travel arrangements and ensure details are up to date.
• Deliver a professional and personalised customer service experience.

Skills

Excellent customer service

Communication skills

Organisational skills

Attention to detail

Telephone handling

Teamwork

Travel/hospitality experience

Job description

March Personnel is seeking a friendly Travel Consultant / Administration Assistant based in East Molesey. You will help clients plan personalised travel experiences, handle reservations and provide high-quality customer service.

The role includes general administration and phone work, with a mix of office-based duties and occasional home-working after training. The position is full-time, Monday to Friday, and office-based at start with potential flexibility.