Trauma-Informed Team Leader – Children's Residential Care

SuperCare Residential; Eastbourne; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Private Healthcare

23/7 GP Access

Fully Funded Level 3 and Level 5

Career progression

Gym membership contributions

Pension scheme

Free meals on shift

Blue Light Card

Job summary

SuperCare Residential is seeking a Team Leader for an Ofsted registered children’s home in Eastbourne. You will oversee safe shift-running, guide Support Workers, and maintain high standards of care for up to 4 young people aged 13–17 with diverse needs.

The role requires leadership, safeguarding expertise and a commitment to trauma‑informed, child‑centred practice. Day or night shifts offered in a 24/7 service.

Qualifications

• Experience working within residential childcare.
• Previous experience leading or supporting staff on shift.
• Level 3 Diploma in Residential Childcare or equivalent (essential).
• Strong safeguarding knowledge and understanding of professional boundaries.
• Trauma informed and child centred approach to care.
• Willingness to work towards Level 5 Diploma in Leadership and Management (desirable).
• Flexibility to work shifts including evenings, weekends and bank holidays.

Responsibilities

• Lead shifts and take accountability for the safe and effective running of the home during your shift.
• Manage and direct Coaches and Senior Coaches, ensuring high standards of performance and conduct.
• Ensure care plans, risk assessments and Positive Behaviour Support strategies are consistently implemented.
• Take responsibility for safeguarding concerns, incident response and decision making on shift.
• Escalate incidents and safeguarding concerns appropriately to management.
• Monitor practice standards and address concerns immediately.
• Maintain accurate, timely and compliant records and documentation.
• Promote trauma informed, child centred and therapeutic care approaches.
• Support induction, coaching and development of staff members.
• Contribute to reflective practice, team meetings and operational improvement.

Skills

Residential childcare

Leadership

Safeguarding

Staff coaching

Trauma-informed care

Communication

Decision making under pressure

Education

Level 3 Diploma in Residential Childcare

Level 5 Diploma in Leadership and Management (desirable)

Job description

SuperCare Residential is seeking a Team Leader for an Ofsted registered children’s home in Eastbourne. You will oversee safe shift-running, guide Support Workers, and maintain high standards of care for up to 4 young people aged 13–17 with diverse needs.

The role requires leadership, safeguarding expertise and a commitment to trauma‑informed, child‑centred practice. Day or night shifts offered in a 24/7 service.