Trauma‑Informed Rough Sleeper Housing Officer

Peterborough First group; Cambridge; Sur place; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Discounts

Cycle to Work

Car lease

Holiday flexibility

Pension

Volunteer hours

Diversity network

Awards

Résumé du poste

Peterborough City Council is seeking a resilient Rough Sleeper Supported Accommodation Officer on a fixed-term basis until 31 March 2028. You will deliver intensive, trauma-informed housing support to residents with complex needs within a supported accommodation setting, helping stabilise accommodation and work toward independence.

The role requires assertive yet compassionate engagement, strong multi-agency collaboration, and a commitment to safeguarding, harm reduction and tenancy sustainment.

Qualifications

• Experience working with homelessness or complex needs
• Strong communication and professional boundaries
• Ability to work in multi-agency settings with trauma-informed approaches

Responsabilités

• Provide intensive, person-centred housing-related support to rough sleepers with multiple and complex needs
• Support residents to maintain accommodation, manage risks, and work towards greater independence
• Develop and manage individual support plans, risk assessments and safety plans
• Respond professionally to challenging behaviour, crises and safeguarding concerns
• Work creatively to engage residents who may distrust or disengage from services
• Liaise closely with mental health services, substance misuse providers, probation, health and outreach teams
• Maintain accurate and timely case notes, support plans and outcome records
• Uphold clear boundaries, structure and expectations while remaining compassionate and non-judgemental
• Promote harm reduction, tenancy sustainment and resident choice wherever possible

Description du poste

Peterborough City Council is seeking a resilient Rough Sleeper Supported Accommodation Officer on a fixed-term basis until 31 March 2028. You will deliver intensive, trauma-informed housing support to residents with complex needs within a supported accommodation setting, helping stabilise accommodation and work toward independence.

The role requires assertive yet compassionate engagement, strong multi-agency collaboration, and a commitment to safeguarding, harm reduction and tenancy sustainment.