Trauma-Informed Residential Team Leader

WILDERNESS WAY; Appleby-in-Westmorland; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

7 weeks annual leave

Paid Compassionate Leave

Enhanced Sick Pay, Maternity Pay and P

Paternity Pay

Medicash healthcare benefits (dentist/

24/7 GP access

Life Assurance worth 2x annual salary

Fully funded Level 3 Diploma in RC

Induction and six‑month welcome

Career progression opportunities

Discounts across gyms, retail, etc.

£1,000 Refer a Friend bonus

Company pension scheme

Job summary

Wilderness Way is seeking a dedicated Team Leader to shape the care provided at our children's residential home in the UK. You will lead shifts, support staff development and ensure outstanding, trauma‑informed care that helps children feel safe and valued.

In this hands‑on leadership role, you will work closely with families, schools and professionals to champion best practices, drive continuous improvement and safeguard the welfare of every child in our care.

Qualifications

• Hold a Level 3 Diploma in Residential Childcare or an equivalent qualification.
• Experience in residential childcare, including supporting children with emotional, behavioural or complex needs.
• Bring leadership experience, through coaching, mentoring, shift leadership or staff development.
• Be 21 or over due to regulatory requirements in children's residential care.
• Have the right to work in the UK; sponsorship is not offered.
• Hold a full UK driving licence and be comfortable driving as part of your role.
• Demonstrate resilience, sound judgement and a positive leadership approach.

Responsibilities

• Lead shifts and ensure safe, consistent and high‑quality care.
• Coach and support Residential Support Workers and Senior staff.
• Champion trauma‑informed care and nurturing environments for children.
• Ensure children's voices are heard in care and support plans.
• Promote education, wellbeing and independence through daily activities.
• Oversee care plans, risk assessments and records to maintain standards.
• Lead safeguarding on shifts and guide colleagues in decision‑making.
• Collaborate with families, schools and therapists to achieve positive outcomes.
• Support audits, inspections and continuous improvement activities.

Skills

Leadership experience

Resilience

Calm under pressure

Team coaching

Education

Level 3 Diploma in Residential Childcare / Children and Young People's Workforce

Tools

Full UK driving licence

Job description

Wilderness Way is seeking a dedicated Team Leader to shape the care provided at our children's residential home in the UK. You will lead shifts, support staff development and ensure outstanding, trauma‑informed care that helps children feel safe and valued.

In this hands‑on leadership role, you will work closely with families, schools and professionals to champion best practices, drive continuous improvement and safeguard the welfare of every child in our care.