Trauma-Informed Outreach Worker – Homelessness (Westminster)

Morgan Hunt UK Ltd; West End; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Holiday Pay

Job summary

Morgan Hunt UK Ltd is seeking an experienced Outreach Worker for Westminster on a temporary ongoing basis. The role focuses on engaging rough sleepers and vulnerable adults, delivering trauma-informed support, and coordinating access to housing, healthcare, and benefits.

Immediate start available in a homelessness service setting. You will work with partners including local authorities and housing providers, maintain detailed case records, and help clients progress toward sustainable housing

Qualifications

• Experience working in homelessness, outreach, supported housing, or floating support services.
• Experience supporting individuals with complex needs (mental health, substance misuse, offending backgrounds, or rough sleeping).
• Strong knowledge of safeguarding and risk management.
• Excellent communication and relationship-building skills.
• Ability to work independently and manage a varied caseload.

Responsibilities

• Conduct outreach sessions to engage rough sleepers and vulnerable adults.
• Build positive relationships with clients using a trauma-informed approach.
• Complete needs and risk assessments and develop personalised support plans.
• Support clients to access emergency accommodation, healthcare, benefits, and other essential services.
• Work closely with local authorities, housing providers, health services, and partner agencies.
• Maintain accurate case notes and ensure all records are updated in line with organisational procedures.
• Promote independence and support clients towards long-term housing solutions.

Skills

Experience with homelessness outreach

Complex needs support

Safeguarding & risk management

Communication & relationship-building

Independent work & caseload management

Job description

Morgan Hunt UK Ltd is seeking an experienced Outreach Worker for Westminster on a temporary ongoing basis. The role focuses on engaging rough sleepers and vulnerable adults, delivering trauma-informed support, and coordinating access to housing, healthcare, and benefits.

Immediate start available in a homelessness service setting. You will work with partners including local authorities and housing providers, maintain detailed case records, and help clients progress toward sustainable housing