Trauma-Informed Outreach & Support Worker

Ad Talent; Leeds; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Simon on the Streets in Leeds is seeking an Outreach / Support Worker to deliver trauma-informed, person-centred support to people experiencing homelessness in Leeds. You will work across street outreach, community settings and accommodation, helping clients access housing, healthcare, benefits, and services, and provide emotional support to help rebuild trust and move towards stability.

The role requires collaboration with partners, meticulous record-keeping, and active client advocacy to

Qualifications

• Experience in homelessness, housing, addiction, or similar fields.
• Trauma-informed approaches.
• Managing complex caseloads.
• Safeguarding and record keeping.
• Multi‑agency working.

Responsibilities

• Engage individuals not accessing other services
• Carry out needs and risk assessments
• Develop and deliver support plans
• Provide advice, advocacy, and practical support
• Support people into new tenancies, at point of referral and beyond
• Support with budgeting, living independently and integration back into the community
• Maintain accurate case records
• Manage a varied caseload
• Work with external agencies and partners, both statutory and third sector
• Represent the organisation when required

Skills

Strong communication

Organisation

Proactive and Flexible

Working under pressure

Teamwork

Job description

Simon on the Streets in Leeds is seeking an Outreach / Support Worker to deliver trauma-informed, person-centred support to people experiencing homelessness in Leeds. You will work across street outreach, community settings and accommodation, helping clients access housing, healthcare, benefits, and services, and provide emotional support to help rebuild trust and move towards stability.

The role requires collaboration with partners, meticulous record-keeping, and active client advocacy to