Trauma-Informed Housing First Support Specialist

London Borough of Havering; Greater London; On-site; GBP 32,000 - 34,000; Full time

Job summary

London Borough of Havering is seeking a Housing First Support Worker to join our team and deliver our local strategy to end long-term rough sleeping. This is a fixed term contract ending 31.03.2027, with potential extension.

The role requires experience in supporting people with multiple disadvantages, strong liaison with agencies, meticulous records, and a trauma-informed approach to building trust and independence for service users. You will work evenings and weekends as part of a rota.

Qualifications

• Experience delivering support to people experiencing multiple disadvantage (homelessness, substance misuse, ill health).
• Experience liaising with social, health, housing and criminal justice agencies.
• Experience writing client records and contributing to monitoring/evaluation.
• Understanding of risk and needs assessment, planning, goal setting and reviews.
• Commitment to professional integrity in work with service users and partners.

Responsibilities

• Deliver wrap-around intensive, trauma-informed support to people in independent tenancies.
• Maintain up-to-date records on case management systems and progress against plans and safety measures.
• Liaise with Adult Social Care, Criminal Justice, Health, employment and training agencies.
• Regularly review and update person-centered support plans and progress.
• Build networks with staff from other agencies to promote the Housing First pilot.
• Provide temporary cover and participate in an evenings/weekends rota to ensure service availability.

Skills

Homelessness support

Agency liaison

Records management

Risk & needs assessment

Professional integrity

Quality of service

Engage hard-to-engage clients

Multi-agency collaboration

Trauma-informed approach

Job description

London Borough of Havering is seeking a Housing First Support Worker to join our team and deliver our local strategy to end long-term rough sleeping. This is a fixed term contract ending 31.03.2027, with potential extension.

The role requires experience in supporting people with multiple disadvantages, strong liaison with agencies, meticulous records, and a trauma-informed approach to building trust and independence for service users. You will work evenings and weekends as part of a rota.