Trauma-Informed Domestic Abuse Services Lead

ClwydAlyn; Wales; Presencial; GBP 34 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days leave

Leave flex

Generous pension

Professional development

Wellbeing programme

Vivup discounts

Social impact role

Resumo da oferta

ClwydAlyn is seeking an experienced Service Manager to lead CAWA's domestic abuse services across refuge and community provision in North Wales. You will oversee safeguarding, trauma-informed approaches and a multidisciplinary team, ensuring survivors and their children receive high-quality support that advances safety and independence.

The role emphasizes collaboration with commissioners, partner agencies and staff development, with a focus on service excellence, safeguarding, and continuous

Qualificações

• Proven experience leading domestic abuse or similar support services.
• Knowledge of safeguarding and trauma-informed practice.
• Experience working with commissioners and partner agencies.

Responsabilidades

• Lead delivery of CAWA's domestic abuse services across refuges and community provision.
• Manage a multidisciplinary team, providing support and development.
• Promote trauma-informed, survivor-centred approaches.
• Ensure safeguarding, risk management and case management.
• Build strong relationships with statutory and voluntary partners.
• Monitor service quality, outcomes and performance.
• Drive service improvement and innovation.

Conhecimentos

Leadership

Trauma-informed practice

Safeguarding

Partnership management

Staff development

Strategic planning

Formação académica

National Training Framework Group 4/5

Descrição da oferta de emprego

ClwydAlyn is seeking an experienced Service Manager to lead CAWA's domestic abuse services across refuge and community provision in North Wales. You will oversee safeguarding, trauma-informed approaches and a multidisciplinary team, ensuring survivors and their children receive high-quality support that advances safety and independence.

The role emphasizes collaboration with commissioners, partner agencies and staff development, with a focus on service excellence, safeguarding, and continuous