Transport Van Driver

TPG Hotels and Resorts; Warwick; On-site; GBP 18,000 - 24,000; Full time

Job summary

TPG Hotels and Resorts is seeking a Transport Van Driver to shuttle guests between the airport, hotel, and local areas. You will assist with luggage, complete mileage reports, and support bell staff as needed.

Applicants should hold a high school education or equivalent, have a valid driver’s license, and demonstrate safe driving and guest service skills. This role requires outdoor work and adherence to safety procedures.

Qualifications

• High school education or related experience.
• A valid driver’s license and proven ability to safely drive.
• Familiarity with hospitality industry practices preferred.

Responsibilities

• Drive guests between airport and hotel and the local area.
• Open and close vehicle doors for guests.
• Assist guests with storing and retrieving their luggage from vehicle.
• Run hotel errands as instructed by management.
• Complete vehicle and mileage reports.
• Report incidents and safety hazards to transportation management.

Skills

Valid driver's license

Safe driving

Guest service

Education

High school education or equivalent

Job description

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Drive guests between airport and hotel and the local area. Obey all traffic rules and speed limits for safe, accident-free trips.
• Open and close vehicle doors for guests.
• Assist guests with storing and retrieving their luggage from vehicle.
• Run hotel errands as instructed by management.
• Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas and obtain oil changes.
• Complete vehicle and mileage reports.
• Assist bell staff and/or doorperson as needed.
• Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to transportation management.
• On time and at work when scheduled, and in proper uniform.
• Attend department meetings as scheduled.
• Report all tips in compliance with Company policy and IRS regulations.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Report all incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.
• Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
• Any other tasks / duties as requested by management.

Education And Experience

High school education or related experience. A valid driver’s license and proven ability to safely drive. Familiarity with hospitality industry practices preferred.

Skills And Abilities

Knowledge of hotel and the city. Ability to understand and obey all traffic rules, speed limits and federal, state and local driving regulations. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate motor vehicles, a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.

Working Conditions & Physical Effort

Physical work is a primary part of job and it is performed outside and operating a motor vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak and write. The job requires close and distance vision with or without corrective lenses. This position is required to operate a motor vehicle.

Associate Acknowledgement

I have received and reviewed a copy of the Transport Van Driver job description and understand the requirements and responsibilities of this position