Transport Planner

West Riding Recruitment; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A professional logistics company in Leeds is seeking an experienced Transport Planner who is highly organized and conscientious. The role involves managing customer enquiries, handling quotes, and coordinating with drivers to ensure task completion. Ideal candidates will possess excellent communication and IT skills, a customer service background, and a valid driving licence. A FLT licence is desirable. This role offers a competitive salary ranging from £19 to £23 dependent on experience.

Qualifications

• Professional and organized with excellent communication skills.
• Experienced in customer service and troubleshooting.
• Excellent telephone manner.
• Excellent IT skills.
• Able to work on own initiative.

Responsibilities

• Answer and direct all calls into the business.
• Deal with customer enquiries and quotes.
• Confirm tasks and liaise with drivers.
• Issue weekly/daily workloads to driving team.
• Handle delays or problems with deliveries.

Skills

Organized

Communication skills

Customer service

IT skills

Driving licence (Cat B)

Tools

FLT licence (Counter-Balance)

Job description

We are looking for anexperienced Transport Planner to join an aspiring and professional company based in Leeds.This is an ideal role for a Transport Planner who is highly organised and conscientious.

The role of the Transport Planner involves :

Answering and directing all calls into the business or message taking

Dealing with customer’s enquiries

Dealing with quotes

Data Entry

Confirm task and liaise with drivers to ensure a successful completion of task

Dealing with Sales function to fulfil customer requirements

Liaise with vehicle providers to deal with maintenance and availability requirements

Issue weekly / daily workloads and instructions to the driving team

Dealing with drivers on their future task and daily workloads

Dealing with delays or any problems with deliveries

Dealing with all administration duties.

The Transport Planner position will suit a person with Skills :

Professional and organized with excellent communication skills

Experienced in customer service and troubleshooting

Excellent telephone manner

Excellent IT skills and FLT skills

Able to work on own initiative

Hold a driving licence (minimum Cat B)

Hold a FLT licence is desirable (minimum Counter-Balance)

Hours of work are 7.45am-6pm Monday to Friday (You may be required to work the occasional weekends)

Salary is between £19- £23 dependent on experience