Transport Planner

Bis Henderson; Colchester; On-site; GBP 32,000 - 42,000; Full time

Job summary

Bis Henderson Recruitment in Colchester is seeking a Transport Planner to plan and execute cost-efficient collection and delivery schedules aligned with business objectives and customer service standards. You will coordinate IT systems, fleet, and staffing, work with the Workshop to secure vehicles, and communicate plans to ensure smooth operations and compliance with current regulations.

The role requires collaborative teamwork, ability to manage daily plans and respond to delays, and a focus

Responsibilities

• Make full use of IT systems, TMS and customer portals to ensure efficient fleet and employee deployment.
• Utilise all vehicles to allocate drivers, vehicles, trailers and deliveries efficiently.
• Coordinate with the Workshop to ensure vehicle/trailer availability and integrated service scheduling.
• Communicate with the transport team to deliver through efficiency and maintain customer service levels.
• Manage staffing levels, including agency staff, to meet daily demand and customer needs.
• Communicate with customers to resource schedules and handover delays to stakeholders for smooth operations.
• Plan next-day deliveries, provide rates/quotes and process bookings.
• Work as part of a team and cross-train to provide cover in a colleague's absence.
• Identify and drive continuous improvements to enhance operation.
• Maintain high housekeeping and safety standards in compliance with regulations.

Job description

The role of the Transport Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements.

• Make full use of all IT systems, TMS and customer portals to ensure efficient fleet and employee deployment.
• Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads.
• Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into the plan and advise the operation in a timely manner when there are any risks to vehicle or trailer availability.
• Communicate and share plans to the transport team to deliver through efficiency and maintain customer service levels.
• Manage staffing levels, including agency staff to ensure sufficient staffing levels are always in place to meet and exceed the daily plan and to meet customer requirements.
• Communicate effectively with all customers and work with them to understand and resource their schedules. Also, to include but not limited to; effective handovers to the relevant individuals / departments, and key stakeholders for any operational delays to ensure a smooth and efficient service is being delivered.
• Control and plan operational deliveries for the following day and provide rates, quotes and process all customer bookings to meet customers' needs and expectations.
• Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague's absence.
• Identify, communicate, and drive any continuous improvements to continually develop the operation of the business.
• Operate to a high standard of general housekeeping and work safely, complying with all health and safety regulations to maintain a clean, safe, and tidy working environment.

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.