Transport Planner

Bis Henderson; Earls Colne; On-site; GBP 28,000 - 36,000; Full time

Job summary

Bis Henderson Recruitment seeks a Transport Planner to design and execute cost‑efficient collection and delivery schedules across the UK, aligning with business objectives and service levels.

You will utilise TMS and portals to deploy fleet and staff, work with Workshop to guarantee vehicle availability, and communicate plans to the transport team and customers to ensure smooth handovers and timely deliveries.

Responsibilities

• Plan and execute cost-efficient collection and delivery schedules in line with business objectives and customer service levels.
• Use all IT systems, TMS and customer portals to deploy fleet and staff efficiently.
• Coordinate with Workshop to ensure vehicles/trailers are available and plan service schedules accordingly.
• Communicate plans to the transport team and stakeholders to ensure smooth and timely operations.
• Manage staffing levels, including agency staff, to meet and exceed daily plans.
• Engage with customers to understand schedules, provide handovers, and handle operational delays.
• Plan the next day’s deliveries, provide rates/quotes, and process bookings to meet customer needs.
• Participate in cross-training to ensure coverage in colleagues' absence.
• Identify and drive continuous improvements to develop the operation.
• Maintain high housekeeping and safety standards in line with health and safety regulations.

Job description

The role of the Transport Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements.

Make full use of all IT systems, TMS and customer portals to ensure efficient fleet and employee deployment.

Fully utilise all vehicles to ensure accurate and appropriate allocation of drivers/vehicles/trailers/customer deliveries and backloads.

Work closely with the Workshop to ensure vehicles and trailers are available to support the transport requirement, service scheduling is built into the plan and advise the operation in a timely manner when there are any risks to vehicle or trailer availability.

Communicate and share plans to the transport team to deliver through efficiency and maintain customer service levels.

Manage staffing levels, including agency staff to ensure sufficient staffing levels are always in place to meet and exceed the daily plan and to meet customer requirements.

Communicate effectively with all customers and work with them to understand and resource their schedules. Also, to include but not limited to; effective handovers to the relevant individuals / departments, and key stakeholders for any operational delays to ensure a smooth and efficient service is being delivered.

Control and plan operational deliveries for the following day and provide rates, quotes and process all customer bookings to meet customers' needs and expectations.

Work as part of a team and participate in cross training initiatives to provide effective cover in a colleague's absence.

Identify, communicate, and drive any continuous improvements to continually develop the operation of the business.

Operate to a high standard of general housekeeping and work safely, complying with all health and safety regulations to maintain a clean, safe, and tidy working environment.

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.