Transport Operator (Afternoons)

Savers Health Home & Beauty; Tees Valley; On-site; GBP 22,000 - 30,000; Full time

Job summary

Superdrug is hiring for a Transport Operator at Stead House Distribution Centre in Darlington. The PM shift requires flexibility across shifts, with a 5/7 pattern and occasional lone working.

You will support loading, dispatch, and planning, and work to ensure smooth driver operations. The role emphasises cost awareness, strong communication, teamwork, and adapting to changing priorities while maintaining high service standards.

Qualifications

• Experience in transport or distribution is beneficial.
• Good understanding of cost accountability and budgeting is useful.
• Excellent communication and relationship-building skills.
• Ability to work flexibly across shifts and weekends.

Responsibilities

• Ensure drivers receive correct delivery instructions and de-brief after each trip.
• Coordinate resources to optimise loading and dispatch procedures.
• Liaise with planning and provide timely information and recommendations.
• Provide feedback on driver performance and behaviour.
• Maintain vehicle and trailer service schedules and arrange maintenance.
• Accurately use admin procedures and KPI reporting.
• Act as first point of contact for stores during schedule changes.

Skills

Driver management

Logistics coordination

Communication

Cost accountability

Teamwork

Job description

Transport Operator (CB09)

Stead House, Darlington

PM Shift - 2pm -10pm

An exciting opportunity has arisen to join our Stead House Distribution Centre as a transport operator. This role would be based on the PM Shift but flexibility would be required to work other shifts. This role operates a 5/7 working pattern so regular weekend working would be required as well as some element of lone working.

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling.

A Typical Day In This Role Includes

• You will ensure all drivers are issued with correct delivery instructions and activities, de-brief drivers after every trip and deliver feedback to the appropriate department
• To optimise all resources available
• Working closely with the warehouse operations function ensuring seamless loading and dispatch procedure
• Liaising with the planning team and provide information and recommendations where required
• Provide constructive feedback to the driver management team on performance and behaviour of drivers
• Ensure vehicles and trailers are kept within service schedules, booking all required maintenance and repairs with the relevant workshop
• Utilise the administration procedures accurately and in a timely manner, including all KPI support information
• Provide a first line of contact with stores in the event of schedule changes and daily issues
• To provide an effective shift handover to the incoming team
• To engage in a co-operative and positive culture within the Distribution Centre and the wider business
• To support colleagues, Team Leaders and Transport Manager where required

This Job Is a Good Fit For You If

• You know you add value through your flexible approach and can easily adapt when priorities change
• You’re ambitious with a strong desire for progression
• You’re good at prioritising and managing workflows with tight deadlines
• You’re a strong communicator and good at building relationships
• You understand the perspective of others, but you can also influence others to see your point of view whilst offering constructive feedback
• You can demonstrate mature behaviours in a team environment

What You’ll Need

• Previous experience within a transport environment including managing drivers is an advantage but not essential
• Good understanding of cost accountability
• Excellent communications skills
• Flexibility and reliability
• Able to work within a team as well as on own initiative
• Customer facing exposure

Here’s What’s In It For You

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Company pension matching and bonus
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Come and be part of something special.

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