Transport Operations Support Clerk

jobs24.co.uk; Telford; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a dynamic transport team as a Transport Operations Support Clerk, where your organizational skills and attention to detail will shine! This full-time role involves debriefing drivers, managing timesheets, and providing essential administrative support. You'll play a key part in ensuring smooth operations by communicating effectively with the team and handling various tasks under pressure. With a commitment to employee development and a supportive work culture, this opportunity is perfect for those looking to grow in the logistics sector. Enjoy a range of benefits, including annual leave, pension contributions, and wellness support, all while making a significant impact in a thriving organization.

Benefits

Annual Leave - 20 days

Pension scheme - 4% employer contribution

Life Assurance - x2 annual salary

Employee Assistance Programme

Eye Care Vouchers

Reward & Recognition programs

Everyday discounts from retailers

Qualifications

• Strong attention to detail and ability to prioritize workload.
• Excellent communication skills and computer literacy required.

Responsibilities

• Debriefing drivers and managing timesheets accurately.
• Updating spreadsheets and ensuring ETAs are communicated.

Skills

Attention to detail

Ability to work without direct supervision

Excellent communication skills

Ability to work under pressure

Good standard of computer literacy

Tools

Transport Management System (TMS)

MS Office

Job description

We have a great opportunity for a Transport Operations Support Clerk to join our Telford Transport team on a full-time permanent basis! This position is responsible for debriefing drivers on a daily basis alongside providing general administration support to the Transport team. Key Duties of a Transport Operations Support Clerk:

1. Correctly debriefing drivers.
2. Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
3. Scanning and storing PODs using Culina's document management system.
4. Preparing drivers' wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
5. Printing all despatch notes and replenishing despatch paper as required.
6. Answering the telephone and assisting with any enquiries.
7. Downloading drivers' cards / tachographs.
8. Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
9. Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets.
10. Departing loads using Transport Management System (TMS).
11. Ensuring all uplifts are despatched in correct loads.

Required Skills:

1. Attention to detail / accuracy.
2. Ability to work without direct supervision.
3. Positive and adaptable attitude.
4. Excellent communication skills in order to deliver accurate information.
5. Ability to work efficiently and accurately under pressure.
6. Effectively prioritise workload in order to meet set deadlines.
7. Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.

CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers.

As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave - 20 days inclusive of the bank holidays.
• Pension scheme - We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance - x2 your annual salary.
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!