Transport Operations Manager

Capital Stock Lending; Newport; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in cash handling is seeking an experienced Operations Manager for their Newport Transport branch. The role involves managing day-to-day operations, ensuring KPIs and financial targets are met while supporting staff development and safety standards. The ideal candidate should demonstrate strong communication and integrity, with a focus on customer service.

Benefits

25 days annual leave per year (plus bank holidays)

Life Assurance

Employee Assistance Programme (EAP)

Safe and supportive culture

MyRewards with over 3000 discounts

Pension scheme

Cycle to Work scheme

Progression opportunities

Qualifications

• Team worker with high resilience.
• Confident communicator with a high degree of integrity.
• Ability to engage and support employees in their challenges.

Responsibilities

• Responsible for efficient day-to-day branch operations.
• Ensure operational KPIs are met and financial targets are achieved.
• Work closely with Regional and Shift Managers to develop operational plans.

Skills

Communication

Resilience

Attention to Detail

Customer Service

Education

Verifiable 10-year employment/unemployment/educational history

Job description

Our Newport Transport branch is seeking an experienced Operations Manager.

Do you have a positive attitude, the desire to learn, and the drive to succeed?

This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. We are an organisation with a strong national presence and are part of the Loomis Group - a worldwide security sector leader.

Who are we?

Loomis UK is a cash handling company, helping manage the public flow of cash in society. From secure money safes to intelligent smart safes, cash in transit and cash processing, Loomis supports businesses throughout the UK with crucial cash and coin collection and delivery services, along with ATM management and replenishment services.

The role

As the Operations Manager, you will be responsible for the efficient and safe day-to-day running of your branch. You will ensure operational KPIs are met whilst striving to achieve the branch and company financial targets driving our SLAs.

You will work closely with both the Regional Manager and Shift Managers to develop and deliver operational plans, ensuring continued high-level customer service to your local area.

Our employees' safety is paramount, so you will need to work alongside colleagues in Risk, Health and Safety, and Compliance whilst supporting your Shift Managers through coaching and mentoring.

At all times, you will act as an ambassador for our business, championing our values and 'customer first' approach.

We don’t expect our employees to come to us ready-made for the role; we will provide you with full training and continued development throughout your career with us.

About You

This is a vital role within the branch network and requires skills and expertise in several areas. Above all, you will need to be a great team worker with a high degree of resilience. You will need to engage with our employees and support them as they take on our day-to-day challenges.

You should also be a confident communicator, have a high level of integrity and attention to detail, and the ability to work in our branch network partnering with other departments as required.

Security Criteria

• You must be able to pass criminal record, personal credit, and ID checks.
• You must have a verifiable 10-year employment/unemployment/educational history.

In Return, We Offer The Following

• 25 days annual leave per year (plus bank holidays)
• Life Assurance
• Employee Assistance Programme (EAP)
• A safe and supportive culture
• MyRewards over 3000 discounts for everyday life
• Pension scheme
• Cycle to Work scheme
• Progression opportunities

If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your career, then apply today with your CV including a full job history.

We look forward to receiving your application.