Transport Operations Manager

Biffa plc; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

Biffa plc is seeking a Transport Operations Manager to oversee depot operations across Northern England. This role requires ensuring compliance with transport regulations, managing driver performance, and optimizing fleet operations to meet service commitments. Ideal candidates will have a strong transport management background and leadership experience.

Qualifications

• Qualified with National Transport Manager CPC and Class C licence.
• Experienced in staff management and HR processes.
• Strong knowledge of driver regulations and compliance.

Responsibilities

• Ensure compliance with Driver Hours and 'O' Licence undertakings.
• Oversee driver recruitment, training, and performance management.
• Manage vehicle maintenance and route planning for delivery efficiency.

Skills

Leadership

Compliance

Logistics expertise

Problem solving

Education

National Transport Manager CPC

Class C licence

Driver CPC Card

Job description

A quick look at the role

Keenan Recycling Ltd part of the Biffa Group

As Transport Operations Manager you will oversee all depots throughout the North of England including Newcastle, Cumbria, Leeds and Dewsbury. You will support the Drivers, Lead Drivers and Depot Supervisors providing ongoing training and support and assist them in making their appointed depots safe, compliant and successful. You will work closely with the Transport Director and other Transport Operations Managers to effectively manage the collections operation, fleet and drivers to ensure compliance in line with our O Licence undertakings.

Your core responsibilities

• Ensure full compliance with Driver Hours, Working Time Directives, ‘O’ Licence undertakings, and all fleet-related legal obligations.
• Oversee driver recruitment, training, retention, and performance management to build and maintain a reliable and compliant workforce.
• Manage vehicle maintenance schedules, ensuring timely MOTs, repairs, and road tax compliance for optimal fleet performance.
• Support route planning and scheduling with the Collections Team to optimise delivery efficiency and meet service commitments.
• Collaborate with Depot Supervisors to achieve operational KPIs, including service quality, fuel efficiency, and cost control.
• Drive cost-saving and efficiency initiatives, identifying areas for improvement across transport and depot operations.
• Conduct monthly depot and supervisor checks, ensuring paperwork completion and active participation in management meetings.
• Coordinate financial and admin processes, including driver timesheets, PO approvals, and liaising with finance and senior management for system improvements.

Our essential requirements

• Fully qualified with National Transport Manager CPC, Class C licence, and Driver CPC Card, with strong knowledge of O Licence undertakings, driver hours, and tachograph regulations.
• Experienced leader with a proven track record in staff management, HR processes (appraisals, disciplinary, grievance), and Health & Safety responsibilities.
• Logistics and operations expertise, including route planning, compliance, and working effectively under pressure in fast-paced environments.

Biffa – we’re changing the way people think about waste

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.