Transport Operations Manager

Menzies Distribution Solutions Ltd; Liverpool City Region; In loco; GBP 40.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days holiday incl bank holidays

Paid day for volunteering

Pension scheme

Healthcare cash plan

Gym access onsite

Employee discounts (EE mobile)

Training and progression opportunities

Descrizione del lavoro

Menzies Distribution Solutions is seeking an experienced Transport Operations Manager to lead the Knowsley and Oldham depots, focus on cost reduction, KPI achievement and safe operations. You will direct daily, weekly and monthly activities, manage a remote workforce where needed, and liaise with customers to meet contract requirements.

The role requires strong leadership, change management and a proactive approach to continuous improvement in transport, stock and warehouse operations.

Competenze

• Able to manage, motivate and develop people.
• Knowledge of health and safety legislation and best practices.
• Experience in project management and KPI development.
• Ability to plan and organize effectively to meet deadlines.
• Familiarity with TMS and WMS systems.

Mansioni

• Maintain a safe working environment compliant with H&S policy.
• Manage and supervise dispatch operation and teams.
• Provide leadership and develop best practice across areas.
• Guide operational staff through continuous improvement.
• Ensure KPIs are met and exceed customer expectations.
• Collaborate with internal/external customers and drive cost reductions.
• Coordinate training and development of staff and inductions.
• Oversee driver/vehicle resources and fuel efficiency.
• Support Contract/Depot Manager to meet service levels.

Conoscenze

People management

Budget management

Project management

KPI development

Planning & organizing

TMS knowledge

WMS knowledge

H&S knowledge

Formazione

CPC holder

Strumenti

TMS

WMS

Descrizione del lavoro

Menzies Distribution Solutions is looking for an experienced Transport Operations Manager to join our team covering Knowsley and Oldham, although the role will cover both depots the successfull applicant will be based spend more time in Knowsley. The role is responsible for maximising the performance of the operation by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis. The role will encompass improving Menzies ways of working to continually reduce cost and aid in the implementation of new procedures, management of employees and on site admin, transport, stock and warehouse operation requirements.

This role will ensure that all legislative and regulatory requirements are upheld and the highest standards of health and safety are maintained at all times.

The Details:

• Shift Pattern: Tuesday - Saturday
• Start Time: 07:00
• Monthly Pay
• Free Gym Access onsite

Key Duties and Accountabilities (will include but not be limited to)

• Maintain a safe working environment which complies with all aspects of the Company H&S policy
• Accountability for the management and supervision of the dispatch operation.
• Effective leadership and management developing best practice across areas of responsibility.
• Manage, support and develop the operational team through continuous improvement and proactive communication.
• Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
• Liaise, support and develop effective working relationships with internal and external customers
• Responsible for compliance including H&S and Standard Operating Procedures, including accident investigation and route cause analysis.
• Work as part of a team and undertake projects to enhance the divisions operations.
• Assist the Contract/Depot Manager in ensuring all operational performance standards are met, monitored and maintained in accordance with contractual service level agreements.
• Line management responsibility for the relevant Human Resources Policies and practices such as recruitment, development, absence management, performance management etc.
• Undertaking reviews as necessary and giving feedback on any performance or time keeping issues etc, undertaking action as necessary.
• Plan and arrange for the training and development of operational staff, including upholding highest standards of H&S ensuring all inductions and regular training is complete and logged.
• Ensure and monitor effective use of driver and vehicle resources, being proactive in achieving fuel efficiency and improved MPG
• Establish and develop working relationships with the customer, representing the contract in relevant cross functional and external review meetings on a daily, weekly, monthly basis as required.
• Compile and analyse operational and financial performance data to identify service efficiencies and improvement around, MPG, Tachos, fuel and damage,
• Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld

Key Experience and Qualifications:

• Able to manage, motivate and develop people
• Budget management
• CPC holder - Desirable
• Project management
• KPI development and measurement
• Ability to plan and organise effectively to meet deadlines
• Ability to use and understand computerised systems including TMS and WMS systems
• Knowledge of H&S legislation, preferably IOSH qualified
• High level of accuracy and numeracy, keen eye for detail

Technical skills and behavioural competencies:

• Engaging with customers
• Planning organising and flexibility
• Problem solving and decision making
• Continually improving
• Leading and engaging people
• Change Management
• Developing self and others
• Managing people and performance
• Time For You: Relax with 28 days of holiday inclusive of bank holidays.
• Give Back: Receive a paid day to volunteer for a charity of your choice.
• Appreciating You & Others: Celebrate special moments with Value Awards and Driver of the Year Awards.
• Your Future: Join our contributory workplace pension scheme for financial security.
• Exclusive Discounts: Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE!
• Progression & Training: Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. Driver Assessor Training available by our Regional Driver Team. A paid day leave per year for your periodic CPC Training provided by us.
• Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans. In addition to this there is Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling.

INCLUSION

Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.