Transport Co-Ordinator

Recruitment; Ellesmere Port; On-site; GBP 2,900 - 38,000; Full time

Benefits offered by this job

Time off: 28 days holiday incl. bank

Paid volunteering day

Pension scheme

Healthcare discounts

Employee discounts (EE mobile)

Industry training & progression

Annual awards and recognition

Wellbeing & health services

Job summary

Menzies Distribution Solutions is seeking a Transport Co-ordinator in Ellesmere Port to plan deliveries, manage driver movements and liaise with customers to resolve issues, ensuring on-time performance and efficiency across the fleet.

You will work with subcontractors and local drivers, maintain safety standards, monitor documentation, and ensure compliance with drivers hours and WTD regulations while supporting continuous improvement initiatives and a safe workplace.

Qualifications

• Experience in a busy Transport office.
• Knowledge of Drivers Hours, Tachograph and WTD legislation.
• Knowledge of Continuous Improvement.
• Good standard of education.
• IT literate.
• Knowledge of Health & Safety.
• Commercial understanding.
• Knowledge of transport systems.

Responsibilities

• Plan all relevant customer deliveries using the site software to meet delivery windows.
• Liaise with the Driver about delays and issues with delivery.
• Liaise with the Customer about delays and issues with delivery.
• Source local agency drivers as required with a clear job brief.
• Answer and respond to all incoming calls promptly and politely.
• Source local subcontractors as needed.
• Monitor and chase documentation for the transport operation.
• Complete load reports in line with requirements and deadlines.
• Ensure loads meet safety standards.
• Manage Drivers to adhere to start times.
• Handle absence management and disciplinary processes.
• Brief and debrief Drivers to ensure instructions and documentation are correct.
• Ensure WTD compliance.
• Download Driver cards for analysis.
• Comply with transport legislation and reduce tachograph infringements.
• Conduct regular meetings and probation reviews.
• Ensure compliance with Agency Driver checklist.
• Communicate routes with other Menzies Depots.
• Administer run shifts and keep KPI awareness.

Skills

Team Player

Good communication

Lateral thinker

Works well under pressure

Flexibility

Prioritization

Relationship building

Problem solving

People management

Self starter

Education

General education

Job description

Transport Co-Ordinator

Menzies Distribution Solutions are currently looking for a Transport Co-Ordinator to join our busy team based in Ellesmere Port. You will be responsible forarranging the delivery of the customer’s product on time and in full using the most cost effective means possible and best use of available resources, whilst complying with Transport Legislation and Health & Safety.Maximizing the utilization of the Menzies Fleet through efficient planning of deliveries and collections as well as maximized utilization of Menzies drivers in line with current driver’s hours and WTD legislation.

The Deatils:

• Salary:£33,500
• Shift Pattern: Monday - Friday
• Start Times:Between07:00-08:00
• Hours Per Week: 47.5 Hours
• Monthly Pay

Key Duties and Accountabilities (will include but not be limited to)

• Plan all relevant customer deliveries utilising the software available at site to ensure delivery windows are met
• Liaise with the Driver in relation to delays and possible issues with delivery
• Liaise with the Customer in relation to delays and possible issues with delivery
• Source local agency drivers as and when required (in conjunction with our PSL) providing an accurate brief of job required
• Answering and responding to all incoming calls in a prompt and polite manner
• Source local subcontractors as and when required
• Monitor and chase documentation in support of the transport operation
• Complete a load report in line with operational requirements and deadlines
• Ensure loads meet safety standards
• Manage the Drivers ensuring start times are adhered to
• Absence management, Investigation, disciplinary and accident investigations processes
• Pre-Brief Drivers to ensure that they fully understand their instructions
• De-Brief Drivers upon their return to ensure that all documentation has been completed correctly
• Manage WTD Compliance
• Download Driver cards for analysis
• Comply with all Transport legislation reducing tachograph infringements to below the company target and adhering to WTD regulations
• Conduct regular meetings/ reviews including probation assessments and return to work interviews
• Ensure compliance with Agency Driver checklist
• Communicate routes to and liaise with other Menzies Depots
• Administration of run shifts (file/ update globally)
• Fully understand agreed KPI’s for Department
• All other transport office related duties
• Maintain a safe working environment that complies with all aspects of the company’s H & S Policy

Key Experience and Qualifications:

• Experience of working in a busy Transport office
• Knowledge of Drivers Hours, Tachograph and WTD legislation
• Knowledge of Continuous Improvement.
• Good standard of education
• IT literate
• Knowledge of Health & Safety
• Commercial understanding
• Knowledge of transport systems

Technical skills and behavioral competencies:

• Team Player
• Good communication skills
• Lateral thinker
• Works well under pressure
• Flexibility
• Ability to prioritize
• Able to develop relationships with others (both internal and external)
• Problem solving and decision-making skills.
• People management skills
• Self starter who works on their own initiative

Site / Customer Specific Duties:

• To be based at any Ellesmere Port customer site as required

Benefits

• Time For You:Relax with 28 days of holiday inclusive of bank holidays.
• Give Back:Receive a paid day to volunteer for a charity of your choice.
• Appreciating You & Others:Celebrate special moments with Value Awards! Driver of the Year Awards, with 3 days paid leave for our finalists, including a fun filled day out for you and your partner and attendance to the awards ceremony with guest speakers.
• Your Future:Join our contributory workplace pension scheme for financial security.
• Exclusive Discounts:Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE!
• Progression & Training:Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. Driver Assessor Training available by our Regional Driver Team. A paid day leave per year for your periodic CPC Training provided by us.
• Health & Wellness:Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans. In addition to this there is Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling.

INCLUSION

Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.