Transport Operations Coordinator - Customer Focus & Growth

SRG Recruitment Ltd; Hedge End; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

23 days annual leave + Bank holidays

Permanent position

Career progression

Job summary

SRG Recruitment Ltd near Hedge End is seeking an experienced Transport Assistant to support day-to-day transport delivery while maintaining strong customer relationships. This hands-on role combines operational coordination with customer ownership, working closely with planners, pallet network hubs, hauliers and yard teams to ensure safe, compliant and efficient transport execution.

The position is permanent with Monday to Friday 8am - 6pm, offering clear career progression and 23 days annual

Qualifications

• Experience in transport, logistics or traffic operations is desirable but not essential.
• Understanding of Pallet Network would be beneficial for this role.
• Awareness of transport compliance and defect reporting.
• Strong administration and IT skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Support daily transport operations and collaborate with planners and customers.
• Track loads and proactively manage delays or service risks.
• Act as a key customer contact, providing updates and resolving queries.
• Support KPI reporting and operational performance tracking.
• Maintain accurate transport records and provide regular reporting on service levels, network performance and vehicle utilisation.
• Conduct yard checks to ensure asset availability and safety standards.

Skills

Communication

Problem solving

Administration

IT skills

Job description

SRG Recruitment Ltd near Hedge End is seeking an experienced Transport Assistant to support day-to-day transport delivery while maintaining strong customer relationships. This hands-on role combines operational coordination with customer ownership, working closely with planners, pallet network hubs, hauliers and yard teams to ensure safe, compliant and efficient transport execution.

The position is permanent with Monday to Friday 8am - 6pm, offering clear career progression and 23 days annual