Transport FLM: Lead Safe, High‑Impact Team

DHL; Catbrain; On-site; Confidential; Full time

Benefits offered by this job

Free on-site parking

Modern on-site restaurant with app‑bas

25 days annual leave

Discretionary performance‑relatedbonus

Flexible working conversations

Generous pension with 8% employer + 4%

Free confidential GP service

Retail and lifestyle discounts

Loans, savings schemes & mortgage help

Job summary

DHL is seeking an ambitious Transport First Line Manager to join our Bristol site supporting Waitrose. You’ll lead driver teams, drive safety, compliance and operational excellence, while fostering an engaging, collaborative environment.

With a hands-on management style, you will coach and develop your team, ensure training and tools are available, and continuously improve transport performance on a daily basis.

Qualifications

• Experience in transport, logistics or operational leadership is desirable.
• Hands-on approach with willingness to support operations when required.
• Excellent organisational, planning and problem-solving abilities.

Responsibilities

• Lead day-to-day transport operation to ensure safety, efficiency and compliance.
• Ensure compliance with Operator Licence and transport legislation.
• Coach and manage driver performance, engagement and wellbeing through regular meetings.
• Provide training, tools and support for drivers to perform effectively.
• Monitor vehicle compliance and report defects promptly.
• Promote a strong safety culture and high standards of service and safety.
• Motivate the team to achieve operational and customer excellence.
• Analyse performance and drive continuous improvement opportunities.
• Collaborate with Waitrose WMS and transport systems to support success.
• Demonstrate a positive leadership style that engages teams.
• Work closely with colleagues to ensure smooth operational delivery.

Skills

Coaching & people management

Strong leadership

Operational excellence

Problem solving

Organisational planning

Tools

WMS systems

Microsoft Office

IT literacy

Job description

DHL is seeking an ambitious Transport First Line Manager to join our Bristol site supporting Waitrose. You’ll lead driver teams, drive safety, compliance and operational excellence, while fostering an engaging, collaborative environment.

With a hands-on management style, you will coach and develop your team, ensure training and tools are available, and continuously improve transport performance on a daily basis.