Transport First Line Manager

DHL Supply Chain; Harlow; Sur place; Confidentiel; Plein temps

Avantages offerts par ce poste

Free on-site parking

Canteen facilities

25 days annual leave plus bank holiday

Discretionary annual bonus

Flexible working conversations

Pension scheme with employer contrib.

Free confidential GP service

Discounts and wellbeing support

Résumé du poste

DHL Supply Chain in Harlow is hiring a Transport First Line Manager to lead the day-to-day transport operation, ensuring safety, service quality and compliance. You will develop drivers, monitor performance, and drive continuous improvement in a fast-paced environment.

The role demands hands-on leadership, strong communication skills, and a commitment to safety and customer service, with shift patterns Sunday to Thursday 14:00-22:00 and onsite work at Harlow.

Qualifications

• Experience leading transport or logistics teams.
• Strong people management and coaching skills.
• Excellent communication and organisational abilities.
• Hands-on, proactive approach with quick decision-making.
• Good IT skills including MS Office and transport/warehouse systems.
• Committed to safety, compliance and customer service.

Responsabilités

• Lead day-to-day transport operation to meet service, safety, and compliance standards.
• Coach and develop drivers with regular one-to-one meetings.
• Ensure compliance with Operator Licence requirements and company policies.
• Monitor vehicle compliance and defect management processes.
• Promote a strong health and safety culture across the operation.
• Analyse performance and identify improvement opportunities.
• Collaborate with colleagues, customers and support functions to achieve objectives.

Connaissances

Leadership experience

People management

Communication skills

Proactive hands-on

IT skills (MS Office, TMS)

Safety and compliance

Outils

Transport/Warehouse management systems

Description du poste

Transport First Line Manager

Pay Rate: £32,622.68
Grade: N
Contract Type: Permanent (Full-Time)
Shift Pattern: Sunday to Thursday, 14:00 - 22:00
Location: Harlow, CM20 2DW

Think you know DHL? Think again.

At DHL Supply Chain, we're more than a world-leading logistics business. We're a team of people who keep supply chains moving, customers satisfied, and businesses running successfully every day.

We're looking for a Transport First Line Manager to join our Harlow operation. This is an exciting opportunity for a motivated leader to take ownership of a busy transport operation, ensuring safe, compliant, and efficient delivery while developing and supporting a high-performing team.

What You'll Be Doing

• Leading the day-to-day transport operation to ensure service, safety and compliance standards are consistently achieved.
• Supporting and developing drivers through coaching, performance management and regular one-to-one meetings.
• Ensuring compliance with Operator Licence requirements, transport legislation and company policies.
• Monitoring vehicle compliance and defect management processes.
• Promoting a strong health and safety culture across the operation.
• Analysing operational performance and identifying opportunities for continuous improvement.
• Working collaboratively with colleagues, customers and support functions to achieve operational objectives.

What We're Looking For

• Previous experience in a transport, logistics or operational leadership role.
• Strong people management skills with the ability to motivate and engage teams.
• Excellent communication, organisational and problem-solving abilities.
• A proactive, hands-on approach and the confidence to make decisions in a fast-paced environment.
• Good IT skills, including Microsoft Office and transport or warehouse management systems.
• A strong commitment to safety, compliance and delivering excellent customer service.

Why Join DHL Supply Chain?

• Free on-site parking and canteen facilities.
• 25 days annual leave plus bank holidays, with the option to buy additional holiday.
• Discretionary annual bonus scheme.
• Flexible working conversations welcomed.
• Generous pension scheme with up to 8% employer contribution.
• Free confidential 24/7 GP service.
• Access to hundreds of retail, travel and lifestyle discounts.
• Financial wellbeing support including savings schemes, affordable loans and mortgage advice.

About Us

DHL Supply Chain is the global leader in contract logistics, employing over 188,000 people across more than 50 countries. We work with customers across a wide range of sectors including retail, automotive, healthcare and consumer goods, delivering innovative supply chain solutions that keep the world moving.

Our Commitment to Inclusion

At DHL, we believe diversity makes us stronger. We are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to be their authentic self.

As proud signatories of the Armed Forces Covenant, we actively welcome applications from veterans, reservists and members of the wider Armed Forces community.