Transport and Logistics Team Leader

The Air Ambulance Service; Chesterfield; On-site; GBP 28,000; Full time

Job summary

The Air Ambulance Service is seeking a Transport and Logistics Team Leader to oversee day-to-day regional transport operations in Chesterfield. This full-time role involves logistics planning, leading a team of drivers, ensuring vehicle compliance, and delivering exceptional service in alignment with the organization's mission to save lives.

Qualifications

• Manage daily vehicle routes and driver workloads efficiently.
• Support performance through delegation, coaching, and recognition.
• Proficiency in using digital tools for reporting and routing.

Responsibilities

• Plan and manage daily vehicle routes and driver workloads.
• Lead a small team of drivers, fostering professionalism and respect.
• Ensure vehicles are roadworthy and compliant with safety procedures.

Skills

Logistics Planning

Team Leadership

Flexibility

Safety Compliance

Customer Service

Education

2+ years' experience in logistics, transport, or fleet operations

Sound knowledge of transport legislation

Job description

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The Air Ambulance Service provided pay range

This range is provided by The Air Ambulance Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.

Job Title: Transport and Logistics Team Leader

Location: Chesterfield

Full Time: 40 hours

Annual Salary: £27,560

Job Purpose

The Logistics & Transport Team Leader oversees the day-to-day regional transport operation across our Rotor Hub and Blade model, ensuring the effective movement of goods to and from shops, donation points, and external recycling banks. Working closely with the wider Trading team, this role leads a team of drivers and supports operational delivery, vehicle compliance, and route efficiency while maintaining high standards of service and safety.

Key Responsibilities

Logistics Planning & Delivery

• Plan and manage daily vehicle routes and driver workloads to ensure timely servicing of clothing banks, shop stock deliveries, and collections.
• Proactively adapt plans to cover short-notice absences, breakdowns, or volume surges—showing courage and flexibility in decision-making.
• Step in to drive vehicles when required, demonstrating a hands-on, supportive approach.
  
  

Team Leadership

• Lead a small team of drivers with compassion and consistency, supporting performance through fair delegation, coaching, and recognition.
• Foster a team culture of professionalism, ownership, and mutual respect.
• Identify training and development needs, delivering local induction and reporting requirements to the Transport Manager.
• Promote safety, wellbeing, and personal responsibility within the driver team.
  
  

Fleet & Compliance Oversight

• Ensure vehicles are roadworthy and safe, conducting and logging all necessary pre-use checks.
• Monitor driver hours, behaviour, and telematics data, addressing non-compliance with courage and clarity.
• Ensure all team members follow H&S, manual handling, and vehicle security procedures.
• Escalate vehicle defects or servicing needs in a timely and accurate manner.
  
  

Stock Bank & Donation Support

• Coordinate regular collections from clothing banks across the patch, managing overflow risks with proactive communication.
• Log weight data via the appropriate portal and support performance reporting.
• Identify and report any maintenance issues with banks or surrounding locations.
• Liaise with the IT Asset Reuse Manager to collect electrical donations—demonstrating cross-team creativity in balancing workloads.
  
  

Retail Support & Collaboration

• Work in partnership with Area Managers and store teams to plan and fulfil retail stock movements efficiently.
• Ensure timely, safe, and professional delivery of shop stock, including furniture and bulky goods, delivering with a customer-first mindset that reflects TAAS values.
• Represent the charity positively when entering shops, offering friendly and respectful support that enhances local morale and the in-store service culture.
• Understand and prioritise deliveries that directly impact sales floor readiness or revenue generation, using initiative and commercial awareness to adapt routes where needed.
• Collaborate with Workflow and Volunteer Team Leaders to align resources with wider shop or donation centre needs.
• Build trusting, respectful relationships with colleagues across Trading—encouraging a joined-up approach to hub operations.
  
  

Performance Monitoring & Reporting

• Report against regional transport KPIs weekly, including service rates, bank collections, driver performance, and cost indicators.
• Investigate service complaints or performance concerns with fairness and a focus on resolution.
• Implement preventative actions and communicate learnings to the wider team, promoting a culture of continuous improvement
  
  

Person Specification

Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.

Collaborative approach to achieving departmental and wider organisational objectives.

A flexible approach to allow adaptability to the changing needs of the organisation.

Values and Behaviours

• Demonstrates the TAAS values in all aspects of leadership and decision-making:
• Compassion - leads with fairness and respect for others
• Courage - tackles challenges, holds high standards, and adapts under pressure
• Creativity - finds practical solutions to changing needs and encourages smarter ways of working
  
  

Essential

• 2+ years’ experience in logistics, transport, or fleet operations
• Proven ability to manage routes, schedules, and vehicle allocation efficiently
• Sound knowledge of transport legislation, driver hour limits, and vehicle safety compliance
• Experience leading or supervising a team, with confidence in feedback and task setting
• Proficiency in using digital tools for reporting, routing, or fleet tracking
• Organised, adaptable, and responsive to operational needs
• Commitment to safety, service, and professionalism
  
  

Desirable

• Previous experience in the charity, recycling, or retail logistics sectors
• Understanding of the challenges of transporting second-hand or bulky donations
• Familiarity with stock movement for retail replenishment
• Full, clean driving licence and van-driving experience
  
  

Any other information required:

• This role is based at a regional Rotor Hub and involves regular travel across a defined area.
• Flexibility in working patterns may be required to meet operational demands, including occasional early mornings, evenings, or weekends.
  
  

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

• Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Public Safety

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