Transport Administrator

PREMIER OFFICE SYSTEMS; Newcastle-under-Lyme; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading logistics company is seeking a highly organised Transport Administrator to join their operations team. The role involves coordinating transport schedules, ensuring compliance with regulations, and providing excellent customer service. Benefits include competitive salary, 25 days annual leave, and additional perks such as a pension scheme and training support.

Benefits

25 days annual leave plus 8 bank holidays

Company Pension Scheme

Discount platform

Cycle to work scheme

Mental health forum for support

Qualifications

• Previous experience in transport or logistics administration.
• Good understanding of driver hours regulations.
• Confident communicator with excellent interpersonal skills.

Responsibilities

• Coordinate daily transport schedules for timely deliveries.
• Prepare and verify transport documentation for compliance.
• Manage communication between drivers and warehouse staff.

Skills

Interpersonal skills

Customer service

Time management

Tools

IT systems

Job description

Transport Administrator (Pallet force)

Location: Stoke

Hours: Monday to Friday, 10am - 7pm

Salary: Up to £28,000 per annum

Role Overview

Our client is currently looking for a highly organised and proactive Transport Administrator to join their busy and dynamic Pallet force Transport Operations team.

This is a fantastic opportunity to join a well-established logistics business, where you'll play a key role in supporting the day-to-day coordination of their transport network. The successful candidate will be instrumental in ensuring smooth warehouse operations, timely deliveries, and high levels of customer service.

Key Responsibilities

• Coordinate daily transport schedules, managing both deliveries and collections to ensure timely and cost-effective operations
• Prepare and verify all necessary transport documentation, including load sheets and delivery notes, ensuring accuracy and compliance
• Communicate regularly with drivers to monitor progress, provide updates, and manage returns or changes to planned routes
• Serve as a key liaison between drivers, warehouse staff, and partner depots, managing communications via phone and email
• Deliver responsive and professional customer service, addressing queries and resolving issues in a timely manner
• Support operational planning by assisting with resource allocation, including driver scheduling and vehicle availability
• Monitor daily activities to identify and respond to any transport disruptions or issues, escalating when necessary
• Undertake general administrative support for the transport team and assist with tasks delegated by management
  
  

Required Skills And Qualifications

• Previous experience in a transport or logistics administration role, ideally within a fast-paced environment
• Good understanding of driver hours regulations and Working Time Directive compliance
• Confident communicator with excellent interpersonal and customer service skills
• Capable of handling multiple tasks and deadlines, with strong time-management abilities
• Competent in using IT systems, with the ability to learn new software quickly
  
  

Other Information

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Discount platform - including top retailers
• Full training and support
• Cycle to work scheme
• Regular engagement initiative including treat days!
• Learning Management System for continuous learning
• Mental health forum in place to support with well being
• Rewards & recognition
  
  

Interested? Call Maria on 01782 712230 or email for more information.

INDCOM