Transport Administrator

DX; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Glasgow seeks an individual to support the Shift Manager in daily de-briefs and ensure high standards of customer service. The role includes monitoring driver performance and compliance, managing returns, and conducting vehicle audits. The position offers competitive pay, company benefits like a health cash plan, and opportunities for career growth.

Benefits

Competitive Rates of Pay

Company Funded Health Cash Plan

20 days holidays plus bank holidays

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme including 24/7 Virtual GP

DX Discounts Portal

Excellent opportunities for career progression

Responsibilities

• Complete daily de-briefs ensuring service issues are logged.
• Investigate and escalate driver non-compliances.
• Monitor performance and support with on-road issues.
• Ensure compliance with SOP for returns.
• Download handheld scanners and report faults.
• Conduct ad-hoc vehicle audits.

Skills

Customer service

Performance monitoring

Logging issues

Driver compliance investigation

Tools

Company software

Handheld scanners

Job description

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To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.

Key responsibilities

• Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
• Ensuring all driver non-compliances are investigated & escalated accordingly.
• Use of the company software to monitor performance supporting with on the road issues as required.
• Ensuring all returned items are returned as per SOP.
• Completion of Ad-hoc de-briefs as & when required.
• Daily download of handheld scanners ensuring the condition of the any faults are reported.
• All returns are coded correctly.
• Completion of Ad-hoc vehicle audits.

Additional information on this role

This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

• Competitive Rates of Pay
• Company Funded Health Cash Plan
• Holidays: 20 days increasing with length of service + bank holidays
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!