Transition Support Worker | West London NHS Trust

West London Mental Health Trust; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

West London NHS Trust is seeking a Transition Support Worker to assist patients moving from acute hospital care back into the community. You will provide practical and emotional support to promote independence and prevent readmission, working with inpatient and discharge teams.

The role offers exposure to services across the Trust and coordination with community organisations to ensure smooth transitions and strong continuity of care for patients with complex needs.

Qualifications

• Excellent people skills required.
• Ability to work with individuals transitioning from acute admission to community settings.

Responsibilities

• Collaborate with Clinical Lead to support discharge planning and community integration.
• Facilitate smooth transitions from hospital to community settings and identify triggers and coping strategies.
• Link service users with community groups and resources to promote social inclusion and recovery.
• Build respectful, supportive relationships and tailor recovery plans to individual goals and cultural backgrounds.

Job description

Transition Support Worker | West London NHS Trust

Company:

Company: West London Mental Health Trust

Salary: £34,186 - £37,389 per annum inclusive of 15% HCAS

We are looking for a Transition Support Worker with excellent people skills to assist clients who are transitioning from an acute admission back into the community. This requires you to work in a targeted waytofacilitate a smooth transition back into the community by providing cohesive, person-centred care that ensures continuity of support. This role targets patients with frequent admissions, aiming to minimise the risk of future readmissions through tailored, person-centred support. You will assist patients, offering both practical and emotional support to help them achieve greater independence,inclusion and choice. Your approach will be solution-focused, prioritising the specific needs and preferences of the individuals you support.

This is a unique role that offers exposure to skills development across services, business functions and coordination with inpatient and discharge teams. Responsibilities include liaising with community organisations, government agencies, families and carers, community services, housing departments, third sector organisations, and other relevant parties to ensure smooth transition to the community from hospital

• Work with individuals assigned and prioritised by the Clinical Lead, providing tailored support and ensuring effective discharge planning and community integration.
• Facilitate smooth transitions from acute care to community settings by assisting with discharge planning, prevention planning, and identifying triggers and coping mechanisms.
• Link service users with relevant community groups and resources, promoting social inclusion and engagement. Provide recovery-focused support and assist with accessing opportunities both within the Trust and the wider community.
• Build and maintain respectful and supportive relationships with service users, incorporating their own goals and support needs into recovery plans. Ensure interactions are sensitive to their ethnic, cultural, and social backgrounds.
• Encourage and support service users in taking ownership of their care, promoting personal responsibility, self-awareness, and informed decision-making.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overallby the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

This advert closes on Saturday 17 Oct 2026

£38,488 - £46,852 per annum inclusive of HCAS (Inner)

£33,262 - £36,027 per annum inclusive of 15% HCAS