Transformation Project Support Officer

Cumberland Council; Carlisle; On-site; GBP 36,000 - 37,000; Full time

Job summary

Cumberland Council is seeking a motivated Project Support Officer to join our Programme Management Office (PMO) in Carlisle. The role focuses on transformation activity across Children’s Services and wider corporate priorities, ensuring projects are well organised and delivered.

You will support project lifecycle management, governance, stakeholder engagement and reporting to senior leadership, helping to improve outcomes for residents and communities.

Qualifications

• Strong organisational and administrative skills with attention to detail.
• Ability to coordinate activities and manage multiple tasks and deadlines.
• Good written and verbal communication skills.
• Confidence in preparing clear reports, presentations and project documentation.
• Strong IT skills, particularly across Microsoft 365 applications.
• Ability to build effective working relationships and work collaboratively as part of a team.
• Interest in project management, transformation and improving public services.

Responsibilities

• Support Project and Programme Managers with the coordination and delivery of projects and transformation activity.
• Maintain project plans, action logs, risk and issue registers and other key project documentation.
• Support project governance, including organising meetings, preparing agendas and papers, recording actions and monitoring their completion.
• Assist with monitoring project milestones, outcomes and benefits.
• Help prepare reports, presentations, briefings and other project information for senior leaders and governance boards.
• Support stakeholder engagement, workshops and project events.
• Gather, analyse and present information to support project delivery and decision-making.
• Build positive working relationships with colleagues and partners across the Council.
• Support the consistent application of the Council's PMO approach to project and programme management.

Skills

Organisational skills

Administrative skills

Coordinate activities

Communication skills

Report writing

Microsoft 365

Teamwork

Transformation interest

Tools

Microsoft 365

Job description

Cumberland Council is seeking a motivated Project Support Officer to join our Programme Management Office (PMO) in Carlisle. The role focuses on transformation activity across Children’s Services and wider corporate priorities, ensuring projects are well organised and delivered.

You will support project lifecycle management, governance, stakeholder engagement and reporting to senior leadership, helping to improve outcomes for residents and communities.