transformation project manager

Starbucks EMEA; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Up to 10% bonus

Flexible benefits with 4% extra

Life assurance and private medical

Starbucks Global Academy training

Free coffee weekly and 30% partner-dis

Perks at Work discounts

Headspace subscription

Home Sweet Loan

Job summary

Starbucks UK is seeking a Transformation Project Manager to support UK and EMEA teams in delivering a portfolio of strategic projects that align with the business strategy. You will ensure clear scope, robust planning, and governance across functions, with attention to timelines and budget.

You’ll bring strong delivery expertise in transformation settings, adept at both agile and waterfall methods, and comfortable leading senior stakeholders across matrixed, multi-country organisations.

Qualifications

• Strong project delivery experience in transformation environments.
• Experience managing cross-functional projects across multi-country organisations.
• Expertise in agile and waterfall methodologies and end-to-end delivery.

Responsibilities

• Deliver end-to-end transformation projects for UK and EMEA initiatives.
• Drive structured planning, governance forums, and stakeholder updates.
• Mobilise cross-functional stakeholders and align senior leaders.
• Ensure financial rigour, budgeting, tracking benefits, and finance liaison.
• Identify and mitigate risks and dependencies in complex environments.

Skills

Project management

Transformation programs

Agile and Waterfall

Cross-functional leadership

Budgeting & benefits realization

Job description

We’re looking for a transformation project manager to join our team here at Starbucks UK. A place where you’re valued, challenged, and inspired. Where your voice is brewed into everything we do. At Starbucks, we’re all about you.

As part of this role, you’ll be responsible for supporting the UK and EMEA teams to deliver a portfolio of strategic projects, enabling execution of the overall business strategy. You’ll make sure assigned projects are clearly defined, well planned, and governed, with cross-functional teams aligned to deliver against agreed scope, timelines, and budget.

We’ll look to you to bring your strong project delivery expertise in transformation environments with proven experience managing cross-functional projects, and an expertise in agile and waterfall methodologies and end-to-end delivery. You’ll have strong advanced planning, governance, and execution capability, being highly organised with disciplined project planning, and the ability to manage risks, issues, and interdependencies in complex environments. We’d love to hear more about how influence senior leaders and manage cross-functional teams across matrixed, multi-country organisations. You’ll have financial and performance management capability with experience managing project budgets, tracking benefits, and working with finance teams to validate outcomes.

About

The best part about this role is that no two days are ever the same! Working as our transformation project manager, you’ll get involved in:

• Delivering end-to-end transformation projects, owning execution of assigned UK and EMEA initiatives, ensuring clear scope, aligned business cases, and delivery to time and quality
• Driving structured planning and governance by running integrated programme plans, governance forums, and stakeholder updates, ensuring visibility, tracking, and protecting the critical path
• Aligning and mobilising multiple cross-functional stakeholders, partnering with senior leaders and teams to drive alignment, decision-making, and execution across in-region initiatives
• Ensuring financial rigour and benefits delivery, embedding budget control, financial tracking, and benefits realisation, working with Finance to validate outcomes and supporting AOP achievement
• Adapting delivery and driving continuous improvement, tailoring regional rollouts to company-operated and licensed contexts, proactively resolving risks and dependencies, and embedding improved ways of working

In return, we’ll offer you a competitive salary and benefits that include:

• 25 days holiday a year (plus Bank Holidays)
• Up to 10% bonus
• Flexible benefits – in addition to the benefits listed here we’ll also provide you with an additional 4% to allow you to select the benefits that suit you
• Life assurance and private medical insurance for yourself
• Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
• Subscription to Headspace
• Home Sweet Loan (Interest‑free loans that can be paid back over 12 months to help pay your rental deposit)
• Bean stock options for all partners (own part of Starbucks!)
• A free 24/7 Employee Assistance Programme available to you and your family

So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.