Transformation Programme Manager

NOTTING HILL GENESIS; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Excellent annual leave

Generous pension scheme

Health cash plan

Cycle to work

Life Assurance x4

Job summary

Notting Hill Genesis is seeking an experienced Transformation Programme Manager to deliver major change initiatives within its Strategic Planning & Transformation team. You will lead cross-organisational teams to translate strategy into tangible improvements for residents, colleagues and the organisation.

You will partner with business leaders to drive delivery, embed new ways of working, and ensure benefits are realised across the portfolio.

Qualifications

• Experience leading large-scale transformation programmes in complex, regulated environments.
• Proven track record delivering transformation across people, processes and technology.
• Qualification in programme management (MSP/PRINCE2 or equivalent).
• Commercial acumen with experience building business cases for change.

Responsibilities

• Lead delivery of transformation programmes and projects on time, on budget and to quality standards.
• Build strong stakeholder relationships; influence and remove blockers.
• Develop plans covering people, processes and technology changes.
• Ensure governance, reporting and board updates are maintained.

Skills

Programme management

Stakeholder management

Change management

Vendor management

Education

Degree or equivalent

Tools

MSP

PRINCE2 Practitioner

ADKAR

Job description

Job Introduction

What you'll do

We're looking for an experienced Transformation Programme Manager to help deliver some of the most significant change initiatives across Notting Hill Genesis. Working within our Strategic Planning & Transformation team, you'll lead the delivery of complex transformation programmes and projects, ensuring they achieve their intended outcomes and deliver lasting value for our residents, colleagues and organisation.

As our Transformation Programme Manager, you'll work in partnership with business leaders and stakeholders to translate strategic ambitions into real improvements through enhanced systems, streamlined processes and improved customer experiences. You'll lead cross‑organisational teams through complex change, driving delivery whilst ensuring colleagues successfully adopt and embed new ways of working.

How you'll do it

• Leading and driving the successful delivery of transformation programmes and projects, ensuring that these achieve the expected outcomes, are delivered on time, on budget and to required quality standards.
• Developing highly effective relationships with key stakeholders, influencing and negotiating when needed to remove blockers and achieve the desired outcomes.
• Taking a holistic approach to transformation developing achievable plans including people, process and technology change.
• Ensuring all aspects of the change are planned, managed and communicated effectively ensuring colleagues understand, adopt, and embed new ways of working with those impacted, at all levels, working closely with assigned change managers.
• Developing dependency maps to take into account other transformational and change projects on the portfolio and using them to navigate scheduling issues and blockers.
• Develop and maintain accurate cost estimates to support business cases and manage budgets with the Sponsor.
• Identify, assess, and manage programme and project risks with clear ownership and escalation routes.
• Use NHG programme and change management methodologies and templates, contributing to continuous improvement of NHG processes and tools.
• Ensure strong governance through reporting, documentation updates and board reporting.
• Proactively and effectively manage scope, stakeholder expectations and business priorities, using change control when required.
• Matrix manage resources from across the business and suppliers, set SMART objectives, and address performance where required in collaboration with line managers.

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

Essential:

• Experience leading large-scale organisational transformation programmes within a complex and highly regulated operating environment.
• You have significant experience (5+ years) and a proven track recordgained delivering complex transformational change within large organisations (people, process and technology).
• Programme management qualification such as MSP, PRINCE2 Practitioner or equivalent.
• You are commercially astute, having experience of building the case for transformational change and implementing it successfully.
• A strong track record of implementing embedding change in organisations through structured change management methodologies such as ADKAR.
• Strong proven track record of effective Programme Governance
• Good knowledge of different delivery methodologies (Agile, Waterfall, DSDM etc) and their appropriate usage and application.
• Strong stakeholder management skills (including Csuite) with ability to influence, negotiate and achieve outcomes through others.
• Experience procuring, onboarding and managing vendors and partners, including contract negotiation.

Desirable:

• You are educated to degree level or equivalent
• Experience working within housing, property or customer‑focused organisations.

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not‑for‑profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and we employ around 1,800 employees.

For more information on what we do and what makes us different please visit:

https://group.nhg.org.uk/careers/

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

To find out more about our approach to equality, diversity and inclusion please visit:

https://group.nhg.org.uk/careers/diversity-is-our-strength/