Transformation Programme Director

Edenbrook Ltd.; Greater London; On-site; GBP 140,000 - 180,000; Full time

Job summary

Edenbrook Ltd. is partnering to recruit a Transformation Programme Director to shape and deliver the Underwriting Modernisation Programme, reporting to the COO.

The role spans global underwriting capabilities, operating models, processes, governance and technology. The ideal candidate will lead a multi-year transformation across business operations, data, technology and organisational change, driving adoption of new capabilities with senior stakeholders and executive oversight.

Qualifications

• Extensive experience leading large-scale transformation in insurance.
• Proven track record designing and implementing Target Operating Models.
• Strong understanding of underwriting operations and lifecycle.
• Experience delivering complex transformation involving business, process, technology and data change.
• Demonstrated ability to influence and lead at Executive Committee level.

Responsibilities

• Lead development and delivery of underwriting modernisation strategy and regional implementation roadmap.
• Oversee a multi-year transformation programme spanning business operations, processes, data, technology and organisational change.
• Drive strategic initiatives focused on underwriting workflow optimisation, process orchestration and operating model redesign.
• Manage programme governance, risks, dependencies, budgets, investment and benefits realisation.
• Lead stakeholder engagement, communications and business readiness activities across regional and global teams.
• Build alignment and commitment among senior underwriting leaders and key business stakeholders.
• Drive adoption of new capabilities, processes and ways of working across underwriting functions.
• Act as a trusted adviser to the COO and senior underwriting leadership.
• Lead programme steering committees and present progress at executive-level forums.
• Coordinate senior stakeholder groups to maintain alignment on priorities and milestones.
• Provide clear reporting on programme progress, risks, financial performance and value delivery.
• Develop and manage transformation business cases, investment proposals, delivery plans and forecasts.
• Oversee the implementation of a future-state underwriting operating model, improving productivity and governance.

Skills

Programme management

Leadership

Stakeholder influence

Underwriting operations

Job description

We are currently partnering with a market-leading speciality Insurer to recruit a Transformation Programme Director. The successful candidate will work under the strategic direction of the COO, the role is responsible for shaping and delivering the Underwriting Modernisation Programme, transforming global underwriting capabilities, operating models, processes, governance and technology.

Key responsibilities

• Lead the development and delivery of a global underwriting modernisation strategy and regional implementation roadmap.
• Oversee a multi-year transformation programme spanning business operations, processes, data, technology and organisational change.
• Drive strategic initiatives focused on underwriting workflow optimisation, process orchestration and operating model redesign.
• Manage programme governance, risks, dependencies, budgets, investment and benefits realisation.
• Lead stakeholder engagement, communications and business readiness activities across regional and global teams.
• Build alignment and commitment among senior underwriting leaders and key business stakeholders.
• Drive the successful adoption of new capabilities, processes and ways of working across underwriting functions.
• Act as a trusted adviser to the Chief Operating Officer and senior global underwriting leadership.
• Lead programme steering committees and present progress, outcomes and key decisions at executive-level forums.
• Coordinate senior stakeholder groups to maintain alignment on strategic priorities, delivery milestones and implementation plans.
• Provide clear reporting on programme progress, risks, financial performance, outcomes and value delivery.
• Develop and manage transformation business cases, investment proposals, delivery plans and financial forecasts.
• Oversee the implementation of a future-state underwriting target operating model, improving productivity, operational efficiency and governance.
• Track programme benefits and return on investment, ensuring delivery against strategic objectives and strong collaboration between underwriting, technology and central transformation teams.

The ideal candidate should have but not limited to

• Extensive experience leading large-scale business transformation programmes within Insurance.
• Proven track record designing and implementing Target Operating Models.
• Strong understanding of underwriting operations and the underwriting lifecycle.
• Experience delivering complex transformation involving business, process, technology and data change.
• Demonstrated ability to influence and lead at Executive Committee level.