Transformation Manager

Central and North West London NHS Foundation Trust; Greater London; On-site; GBP 42,000 - 52,000; Full time

Job summary

Brent Integrated Care Partnership, hosted by CNWL, seeks a Band 7 Transformation Manager to support Assistant Directors in transforming services across Brent. You will map services, coordinate with voluntary, social care and residents, and plan co-location and integration of Integrated Neighbourhood Teams.

The role focuses on improving quality, cost-effectiveness, and outcomes, with emphasis on co-production and engagement with GP forums, patient groups, and local partners within NHS, Brent

Qualifications

• Essential criteria include a Masters degree or equivalent professional experience.
• A project management qualification or demonstrable delivery experience is required.
• Experience leading transformation projects within health and/or social care.
• Strong stakeholder engagement and co-production experience is desirable.

Responsibilities

• Map services to geographical footprints across Brent.
• Identify opportunities for service improvement and integration.
• Develop detailed delivery plans for five neighbourhoods/connect areas.
• Engage stakeholders and communities to support co-production.

Skills

Transformation management

Stakeholder engagement

Co-production

Project management

Education

Masters degree

Project management qualification

Job description

Job Overview

Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver Integrated Neighbourhood Teams in a changing and evolving health and care landscape, as well as running a range of health and care transformation projects across the partnership.

Job Overview

Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver Integrated Neighbourhood Teams in a changing and evolving health and care landscape, as well as running a range of health and care transformation projects across the partnership.

In light of the local ICB restructuring, and the selection of CNWL as the Brent “Integrator” function, the Brent ICP Partners are restructuring their team, leading to a number of vacant positions becoming available.

We have a number of roles available, hosted by CNWL but working as part of a wider partnership of health and care organisations in Brent.

Brent Integrated Care Partnership (Brent ICP) brings together health and care organisations from across the borough. It aims to work collaboratively with all the health, care and wellbeing organisations that serve the community of Brent.

The partnership includes:

• Brent Council
• London North West University Healthcare NHS Trust
• Healthwatch Brent
• Central London Community Healthcare NHS Trust
• Central and North West London NHS Foundation Trust

The ICP is dedicated to improving the health and wellbeing of residents and is committed to working with all of our diverse communities to ensure everyone’s needs are met.

Main duties of the job

The Band 7 Transformation Manager will play a pivotal role in supporting the Assistant Directors within the ICP in the transformation of services in the Borough of Brent. This role involves extensive collaboration with stakeholders, including voluntary community sector enterprises, social care, health, and residents, to ensure the successful delivery of integrated neighbourhood teams and services. The individual will be responsible for mapping services, identifying improvement opportunities, and developing detailed plans for service co-location and integration.

The overarching vision is to elevate the quality of care, health, and well-being for Brent's local residents, ensuring service provision aligns with the community's needs, maintains cost-effectiveness, and produces optimal outcomes for service users. Central to the success of this vision are robust integrated neighbourhood teams and relationships, underpinned by a coordinated strategy across Brent ICP and the broader Northwest London Integrated Care System (ICS). Collaboration with local partners in the NHS, Brent Council, and VCSEs is paramount, with an emphasis on commissioners and providers working collaboratively as a unified partnership system, placing patients and residents at the core of decision-making.

A commitment to involving patients and the public in the decision‑making process is integral to this role. This involves actively collaborating with local residents to shape and co‑produce services.

Working for our organisation

Central and North West London Foundation Trust aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, sexual orientation, marital/partnership status, race, religion, age, creed, colour, ethnic origin, disability, part‑time working status and real or suspected HIV/AIDS status. The Trust has a Valuing Diversity in the Workplace Policy, and you are expected to adhere to the policy and support equality and value diversity by making sure that you do not discriminate, harass or bully colleagues, visitors or service users. You are also expected to make sure that you don’t contribute to discrimination, harassment or bullying or condone discrimination, harassment or bullying by others. Everyone has a personal responsibility to promote and develop a culture that promotes equality and values diversity, and where your role requires you to manage and supervise others, you have the additional managerial responsibility to ensure that the team you work in does not discriminate, harass or bully.

Detailed Job Description And Main Responsibilities

For further information about the advertised role, please refer to the job description & person specification included in the documents section of this advert.

Service Mapping and Improvement

• Support the lead in mapping services to geographical footprints across the Borough.
• Identify opportunities for service improvement and patient outcomes through the co‑location of services, closer to home.
• Develop detailed delivery plans for each of the 5 neighbourhoods/connect areas in Brent.

Integrated Pathways and Infrastructure

• Assist in the development of options for improving various services and creating integrated pathways.
• Work with stakeholders to ensure agreement on a shared vision for integrated services.
• Champion the ethos of co‑production, especially with residents in the neighbourhoods.

Stakeholder Engagement

• Support the delivery of stakeholder engagement activities to ensure program buy‑in across the system.
• Provide and receive highly complex, highly sensitive or highly contentious information to stakeholders, including that relating to financial flows or contractual set‑ups relating to Primary Care Networks (PCNs) and Integrated Neighbourhood Teams (INTs) or proposals on new contractual models supporting INTs
• Foster co‑production with partners, ensuring resident involvement in decision‑making processes.
• Promote ways of working that are conducive to the development of INTs and use persuasive skills, where sometimes the postholder will encounter resistance or need to resolve conflicting opinions to present a way forward.
• The postholder will also be required to present to stakeholder groups such as the GP forum or patient groups about the latest technological developments in ICT related to primary care or to ICT interfaces across the system.

Person specification

Education And Qualifications

Essential criteria

• Relevant professional qualification at a Masters degree or equivalent level of experience.
• Project management qualification, or equivalent experience in programme/project delivery roles

Desirable criteria

• Evidence of Continuing Professional Development

Experience

Essential criteria

• Experience in leading transformation projects within health and/or social care settings.
• Proven experience in stakeholder, largely community engagement and co‑production

Desirable criteria

• Knowledge and experience across a range of relevant areas, including: finance, contracting, people management and project management.

Skills and knowledge

Desirable criteria

• Demonstrable, recent experience in a performance/quality improvement role in health or social care or similar sector.