Transformation and Engagement Officer

Chesterfield Royal; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Chesterfield Royal Hospital NHS Foundation Trust is recruiting a Programme Support role within the DSFS team to drive cost, quality and service improvements across the Trust. Hybrid working is available, with on-site presence at Sherwood Forest Hospital required at least 3 days per week to support the EPR programme and governance processes.

You will work with clinical, operational and corporate teams, lead on change initiatives, monitor progress and prepare reports for stakeholders while

Qualifications

• Excellent communication and interpersonal skills.
• Experience in change and project management.
• IT literate with ability to analyse and report data.
• Experience in NHS/public sector environment.

Responsibilities

• Support delivery of cost, quality and service improvement projects.
• Collaborate with clinical, operational and corporate teams on project plans.
• Monitor progress, provide updates, escalate risks.
• Assist audits, data collection, and evaluation.
• Prepare reports and communications for governance groups.
• Promote best practice and continuous improvement.
• Facilitate training and change management activities.
• Ensure information governance and data confidentiality.
• Uphold health and safety policies.

Skills

Communication skills

Interpersonal skills

Negotiation

Facilitation

IT literacy

Data analysis

Project management

NHS/public sector experience

Education

Diploma level 4 in service improvement or project management

PRINCE2 Foundation

LEAN methodologies

Tools

Microsoft Office

Job description

CRH offers a wide range of exciting and rewarding opportunities for people who are passionate about providing exceptional patient care.With more than 350 different careers on offer there is a job for you no matter what your interests, skills, or qualifications.

Main area transformation and change Grade D Contract 14 months (Fixed Term Contract until December 2027) Hours Full time - 37.5 hours per week Job ref 166-DSFS-8352460

Site Sherwood Forest Hospitals NHS Foundation Trust Town Sutton In Ashfield Salary £31,613 - £38,527 Per annum Salary period Yearly Closing 29/10/2026 23:59

Job overview

To support the improvement of Trust services and together with the EPR Programme Manager and CNIO, facilitate and monitor progress to ensure delivery of value for money and effective and sustainable improvements for patients and staff.

To work with and practically support clinical areas and operational teams in the implementation of change projects and cost and quality improvement initiatives.

The overriding purpose is to support the provision of highest quality patient care through personal actions and continuous improvement.

Hybrid working is in place and available across the team, as this role will be key to the EPR programme there will be a requirement to be on site at Sherwood Forest Hospital a minimum of 3 days per week.

Main duties of the job

Support the delivery of cost, quality and service improvement projects across the Trust.

Work with clinical, operational and corporate teams to implement agreed project plans and change initiatives.

Monitor project progress, provide updates, and escalation risks or issues where required.

Support audits, data collection, reporting and evaluation of improvement initiatives.

Prepare reports, presentations and communications for stakeholders and governance groups.

Promote best practice, engagement and continuous improvement across services.

Act as a resource for project management, change management and quality improvement methodologies.

Support training and communication activities to drive adoption of improvement initiatives.

Maintain confidentiality, information governance and security standards.

Comply with Trust policies, including Health & Safety, Infection Prevention & Control, Equality, Diversity and Inclusion.

Undertake any other duties appropriate to the grade and scope of the role.

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Detailed job description and main responsibilities

For further information about this role, including the key responsibilities, expected outcomes, knowledge, skills, experience and person specification requirements, please refer to the attached Job Description and Person Specification.

Person specification

Knowledge Skills and Experience Requirements

• Excellent communication and interpersonal skills, including negotiation and facilitation and able to convey complex information and ideas clearly and succinctly, particularly where results are achieved through others not directly managed by the post holder
• Highly skilled in formulating solutions to problems and supporting teams/individuals to manage those solutions through to completion
• Expertise within change and project management, underpinned by theoretical knowledge and practical application
• IT literate and knowledgeable in the use of Microsoft applications
• Report writing and presentation skills
• Ability to analyse, interpret and report data
• Project or Programme management
• Implementation of change management projects
• Service improvement tools and techniques
• Evidence of developing, changing and improving practice
• Experience of undertaking audit
• Working in a multidisciplinary environment
• Project or programme management experience within the NHS or Public Sector environment
• In depth understanding of how acute hospitals work
• Knowledge and experience of change management
• Experience of supporting service improvement initiatives in an NHS environment
• Facilitating and training individuals and groups

Qualifications- Academic/ Craft/ Professional Further Training

• Educated to diploma level 4 and relevant knowledge and experience in service improvement, and or project management
• Evidence of continuing professional development
• PRINCE 2 Foundation or equivalent
• LEAN and other service improvement approaches/methodologies

Contractual Requirements

• Requirement to meet CPD skills.
• Must be able to travel between hospital sites in a timely manner
• Ability to work flexibly across Sherwood Forest Hospitals

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

VISA's and Immigration system

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time.

When DSFS Ltd are able to offer sponsorship to work in the United Kingdom (UK), applicants will be required to provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

Derbyshire Support and Facilities Services (‘DSFS’) is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Communications

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly.

References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form.

Employer certification / accreditation badges

This post will require a submission for Disclosure to check for any unspent criminal convictions.

Opening hours:8.30am-5pm, Monday-Friday