Transactional case Manager

Cornerstone; Theale; On-site; GBP 26,000 - 38,000; Full time

Job summary

Cornerstone is seeking a Transactional Case Manager in the UK to support the Legal & Compliance team by advancing property transactions from instruction to completion. You will work closely with Transactional Property Counsel and coordinate with internal estates teams and external solicitors to ensure timely progress.

The role focuses on managing process steps, maintaining records, and reporting on milestones, pipeline volumes and completion rates across the Estates programme.

Qualifications

• Experience working as a newly qualified solicitor, paralegal, case handler or legal administrator within a commercial property or transactional environment.
• Experience managing high-volume caseloads or workflow-driven activity.
• Familiarity with legal documentation process.

Responsibilities

• Progress a high volume of transactions through lifecycle stages: instruction validation, information gathering, progress chasing, completion coordination.
• Track transactions against milestones and drive progress; identify blockers or risks.

Skills

Stakeholder coordination

Process discipline

Documentation support

Legal systems

Education

Newly qualified solicitor

Paralegal

Legal administrator

Tools

Templates & guidance notes

Job description

Our Vision: Continue to be the leading UK mobile infrastructure services company.

Our Mission: To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart.

We are at an exciting time in our company’s development. We've come a long way since we were first formed in 2012. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conversation on innovation and developing sharper solutions to serve our customers better. We collaborate as a team to meet the high standards expected of us and demand the best of ourselves through our values.

To support the transactional arm of the Legal & Compliance team by managing and progressing property transactions from instruction through to completion, working closely with Transactional Property Counsel.

The role is focused on driving transaction progress, managing process steps and coordinating stakeholders, while developing legal and commercial understanding of telecoms property transactions.

Transactional Case Managers play a key role in ensuring volume delivery, consistency and efficiency across the Estates programme.

KEY RESPONSIBILITIES

Transaction Management & Progression

• Take responsibility for progressing a high volume of transactions through key stages of the lifecycle, including: i. Instruction validation ii. Information gathering iii. Progress chasing iv. Completion coordination
• Track each transaction against milestones and proactively drive progress
• Identify and escape risks, blockers or delays to Transactional Counsel

• Receive and review agreed Heads of Terms and internal instructions for completeness and accuracy
• Ensure all required information is available prior to instruction of external solicitors (where applicable)

• Raise queries with Estates Delivery Managers or Legal where inputs are unclear

Document & Process Support

• Support the preparation of transactional documentation using standard templates and guidance notes
• Assist Transactional Property Counsel with: i. First drafts ii. Document packs iii. Supporting schedules and information
• Ensure documentation is issued and tracked in line with agreed processes
• Collating title and lease documents and reporting on any associated risks

Stakeholder Coordination

• Act as a key point of contact for: i. Estates Delivery teams (e.g. ADMs) ii. External solicitors iii. Internal legal team members
• Regularly liaise with stakeholders to chase progress and resolve queries
• Maintain clear and professional communication across all parties

System Updates & Reporting

• Maintain accurate and up-to-date records across internal systems
• Record key milestones, status updates and notes on each transaction
• Support reporting on: i. Transaction progress ii. Pipeline volumes iii. Completion rates
• Ensure transparency of status across Legal and Estates teams

Completion & Post-Completion Support

• Assist with coordination of completions, ensuring all requirements are satisfied
• Support post-completion activities, including: I. Document storage II. Registration (where applicable) III. System updates
• Ensure all transactions are fully closed down in line with process

Process Discipline

• Follow established legal processes, templates and playbooks
• Identify opportunities to: i. Improve efficiency ii. Reduce delays iii. Enhance data quality
• Support implementation of improvements across the transactional process

General Legal Team Support

• Contribute to wider Legal & Compliance activities where required, including: i. Team meetings and updates ii. Supporting training initiatives iii. Collaboration on process improvements
• Act as a proactive and reliable member of the Legal delivery function

• Experience working as a newly qualified solicitor, paralegal, case handler or legal administrator within a commercial property or transactional environment
• Experience managing high-volume caseloads or workflow-driven activity
• Familiarity with legal documentation process

Our commitment to Equity, Diversity, and Inclusion (EDI) is fundamental to our success. We strive to cultivate an inclusive environment where every employee feels valued, respected, and empowered. By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds.

We want to ensure everyone is able to present their best self throughout the recruitment process so if you require any adjustments, please let us know.