Training Support Manager

Harvey Nash Plc; Easter Howgate; Hybrid; GBP 65,000 - 92,000; Full time

Job summary

Harvey Nash Plc is seeking a Training Support Manager on a 6 month contract (Inside IR35) for hybrid work in Edinburgh (2 days per week on-site). The role supports the CMS training within CIP, delivering creative training communications and multimedia materials to diverse audiences. ASAP start, day rate £DOE.

The candidate will work with CIP delivery and Business Analysts to coordinate training, awareness and business process activity, measuring uptake and engagement in line with requirements.

Qualifications

• Experience of providing training products in multiple formats at pace.
• Experience of training delivery on large projects resulting in significant change for business area/organisation.
• Excellent written, verbal and digital literacy skills.

Responsibilities

• Support the implementation of the training plan for the CMS.
• Prepare, create, and deliver creative training communications/products and multi-media materials ensuring content is relevant and effective for diverse learning styles and varied audiences.
• Work with the wider CIP delivery team to proactively shape and lead training activity to inform communications and engagement events.
• Work with the wider delivery team, such as Business Analysts and Change Management colleagues to coordinate and deliver relevant training, awareness and business process activity.
• Measure uptake and engagement with training for the CMS training in line with required

Skills

Training delivery

Change management

Written communication

Verbal communication

Digital literacy

Education

Training qualification

Job description

Training Support Manager| 6 Month Contract | (Inside IR35) | Hybrid, Edinburgh 2 days pw | Starting ASAP

Day Rate: £DOE

About the Role:

Harvey Nash's Pub Sec client is looking for a Training Support Manager to work on the ongoing Correspondence Management System (CMS) project within the Correspondence Improvement Project (CIP). CIP aims to modernise and improve the way correspondence is managed across the business and partner organisations. A key outcome of this project is to support more consistent processes, improved transparency and reporting, and a more sustainable service model for handling correspondence, including Freedom of Information requests (FOIs), Parliamentary Questions and Ministerial and general correspondence

• Support the implementation of the training plan for the CMS.
• Prepare, create, and deliver creative training communications/products and multi-media materials ensuring content is relevant and effective for diverse learning styles and varied audiences.
• Work with the wider CIP delivery team to proactively shape and lead training activity to inform communications and engagement events.
• Work with the wider delivery team, such as Business Analysts and Change Management colleagues to coordinate and deliver relevant training, awareness and business process activity.
• Measure uptake and engagement with training for the CMS training in line with required

Essential Skills & Experience:

• Experience of providing training products in multiple formats at pace.
• Experience of training delivery on large projects resulting in significant change for business area/organisation.
• Excellent written, verbal and digital literacy skills.

Desirable Qualifications

• Training qualification
• Cultural awareness and ability to adapt sensitively
• Public sector service delivery and change management

This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland.