Training Manager (Product & Solutions / Technical)

Ascom Holding AG; Lichfield; On-site; GBP 50,000 - 80,000; Full time

Job summary

A global leader in Healthcare ICT is seeking a Training Manager to develop and deliver engaging training programs for products and solutions. You will have a direct impact on operational success by ensuring effective training execution globally. This role demands significant experience in training design, management, and a strong technical background.

Benefits

Flexibility

Autonomy in work

Opportunities for professional growth

Qualifications

• 6–10 years of experience in training design and delivery.
• Strong knowledge of training technologies and instructional design.
• Proficiency in English and excellent interpersonal skills.

Responsibilities

• Develop and implement Ascom’s Product and Solutions Training Architecture.
• Manage training delivery in collaboration with global trainers.
• Coordinate training needs with regional stakeholders.

Skills

Training Design

Project Management

Sales Training

Instructional Design

Communication

Education

Bachelor’s or Master’s degree in IT, Instructional Design, Learning & Development

Tools

LMS platforms

MS 365

eLearning authoring tools

Job description

Ascom is a global leader in Healthcare ICT and mobile workflow solutions. With a proud 160-year history and operations in 19 countries, we support over 12,000 hospitals worldwide, processing more than 800 million alerts annually. Our technology helps care teams work smarter, respond faster, and improve patient outcomes.

About the Role:
Ascom is seeking a passionate and experienced Training Manager to lead the development and delivery of product and solutionstraining programs for our global workforce and partners. You will be responsible for ensuring that all training related to Ascom products and solutions is engaging, effective, and professionally executed. This is a global role with a direct impact on our operational success and growth.

Key Responsibilities:

• Develop and implement Ascom’s product and solutionsTraining Architecture and Certification approach.
• Design and produce eLearning modules using standard authoring tools.
• Manage product and solutionstraining delivery in collaboration with global and regional trainers.
• Oversee Ascom’s global LMS (MS 365): catalog management, participant tracking, and training records.
• Maintain and share current training materials with the training community.
• Create and maintain a global training plan including content creation and delivery.
• Coordinate with regional stakeholders to identify training needs and execute plans.
• Collaborate with Product and Solution Managers to align training with product developments.
• Onboard and support internal and external trainers.
• Drive knowledge exchange and cross-regional collaboration within the Ascom Trainer Community.

What We’re Looking For:

• Bachelor’s or Master’s degree in IT, Instructional Design, Learning & Development, or related field.
• 6–10 years of experience in training design and delivery, ideally in tech or medical device industries.
• Strong experience in delivering Sales Training programs, including topics such as negotiation strategies, objection handling, and account management etc.
• Proven experience managing global projects (Project Management certification is a plus).
• Strong knowledge of training technologies, instructional design, and LMS platforms.
• Excellent communication and interpersonal skills.
• Proficiency in English (additional European languages are a plus).

Why Join Us?

• Be part of a global leader in mission-critical communication solutions.
• Work in a collaborative and innovative environment.
• Influence the learning journey of employees and partners worldwide.
• Enjoy flexibility, autonomy, and opportunities for professional growth.

Ready to lead the way in product and solutiontraining?
Apply now and become part of a global team that’s redefining healthcare communication.

For more information about Ascom, please visit our Website: www.ascom.com