Training Manager

Project People; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the telecommunications sector seeks a Training Manager to join their Digital Transformation team. This role involves collaborating with business SMEs to develop training solutions, managing the training curriculum, and ensuring effective delivery. The position offers a hybrid working model with a focus on delivering substantial business impact, ideal for candidates with strong training and organizational skills.

Qualifications

• Experience working within a complex ecosystem.
• Proven ability in training delivery and development of materials.

Responsibilities

• Define, develop, and implement a training curriculum aligned with business needs.
• Update training material to ensure relevance.
• Evaluate impact of training post implementation.

Skills

Training Skills

Organizational Skills

Coordination Skills

Self-Serve Material Building

Job description

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Direct message the job poster from Project People

We are looking for a Training Manager with experience of working on Salesforce to join a Digital Transformation team, you will work with the business SMEs to define, support and deliver end user training.

This is a great role working for a high profile company where you can really add value. This will be an initial 6 month contract with 2 days hybrid each week in the office.

What you will do:

• Work closely with business SMEs to define, develop, deliver, and implement a training curriculum in line with the operational business needs with a focus on logical E2E business processes.
• Update previously created training material so that it remains current and valid.
• Join multiple project teams to represent the training requirement aspect of each programme
• Attend and facilitate change impact assessment workshops to understand BAU impact
• Utilise the technical training provided by the service providers and design and deliver bespoke training solutions to support the business with transformational change. This could include quick reference guides, self-learning guides, videos, and workshops.
• Work with Business Process Owners to evaluate and assess impact of change post go-live to ensure the training has met its objectives

What we are looking for:

• Experience of successfully working within a complex ecosystem
• Strong training skills and experience building a range of self-serve materials with the supplier
• Expert training delivery skills and experience
• Exceptional organisational and coordination skills

Nice to have:

• Experience in the telecom sector.
• Prior experience of working on a large transformation programme.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Training

• Industries

  Telecommunications, Utilities, and Services for Renewable Energy

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