Training Manager

VELUX Group; Birmingham; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing living and working spaces through innovative training solutions. In this pivotal role, you will lead a dynamic team of Trainers, fostering excellence in training delivery while building strong relationships with partners and customers. Your technical expertise and leadership skills will be crucial in identifying opportunities and optimizing team performance. With a hybrid working model and significant travel across the UK, this position offers a unique opportunity to make a meaningful impact in a sustainable industry. Embrace the chance to grow both personally and professionally in an international environment.

Qualifications

• Experience leading and coaching technical teams.
• Strong interpersonal skills with a collaborative mindset.

Responsibilities

• Build and maintain a high-performing team of Trainers.
• Identify business opportunities through product knowledge.
• Promote collaboration with Sales and Customer Operations.

Skills

Team Leadership

Technical Training

Stakeholder Engagement

B2B Customer Interaction

Agile Methodologies

Education

Trade Qualification

Technical Background

Job description

VELUX is on a transformative journey with a commitment to enhance living and working spaces with daylight and fresh air to increase wellbeing, happiness, and a seamless connection to the outside world.

Our mission is to drive positive change and create a sustainable future for people and planet

• Are you an experienced leader with a strong technical background who can lead a team of technical Trainers to deliver excellent training experiences to our partners and customers?
• Can you collaborate and build relationships with stakeholders across all levels in a global organisation?

Then this is your chance to join us in an extremely important role, where you will utilise your experience, ambition, and passion for our product to create a best in class Training experiences and long lasting relationships with our professional partners.

We offer
An interesting role where you will manage and further build a high performing team which is adaptable and agile, able to respond to challenges and opportunities across the region.

Although you will lead the team to deliver excellent pro-partner trainings, it is expected that you will be very hands-on and will have the capability to conduct physical and online trainings yourself.

You will be based in our office in Birmingham (B24) and we offer you the opportunity to have a hybrid working model. There is significant travel requirement throughout the UK&I in order to lead your team and deliver to our partners and customers.

Responsibilities

You will take an active role in sharing learnings and best practice within Training & Academy with peers, across the region and with the wider VELUX group functions.

Your main tasks will be to:

• Build and maintain a high performing team of Trainers by ensuring that we have the right people in the right place with the right skill set
• Identify business opportunities through your in-depth knowledge of our product, customer and partner needs
• Act as a leadership role model in the business and create a best in class standard for the Trainer team
• Ensure the team have the right tools and training to maximise the potential of every customer interaction and where appropriate create the opportunities to increase sales
• Promote collaborative work with other teams and departments to optimise resources and ways of working – in particular our Sales and Customer Operations teams.

Who we are looking for

The ideal candidate will have a relevant technical background, preferably a trade qualification or similar combined with demonstrated experience leading, coaching and training others.

As a person, you have a constructive mindset and a pragmatic, agile and holistic approach. You have excellent interpersonal skills, are collaborative by nature, and can communicate and develop relationships with stakeholders (both internals and externals) across multiple levels.

Furthermore, you:

• Have technical / product flair - and it would be an added benefit if you have experience from the roofing/building industry
• Have experience dealing with customers / partners (B2B)
• Have experience working in a process driven environment and highly data-driven
• Are fluent in English, verbally and in writing
• Have a full driving license.

Your opportunities

At the VELUX Group, we give you the chance to grow with us. To work in an international environment. To be part of a company that leads the market in sustainable indoor living. The VELUX Group offers exciting challenges, good international career opportunities and an attractive working environment with competent and committed colleagues.

We are a strong value based company with commitment and mutual respect amongst our core values, and teamwork and professionalism is essential to the way we work. At the same time, you get the possibility to develop yourself, both personally and professionally.

We are looking forward to receiving your application and CV as soon as possible. We are reviewing candidates and calling for interviews on an ongoing basis, so don’t wait to apply.

Equal Opportunity Employer

VELUX Residential is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX Residential to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required.