Training Lead

Citizens Advice Richmond; Richmond; On-site; GBP 16,000 - 40,000; Part time

Job summary

Join Citizens Advice Richmond as a Training Lead, responsible for developing training programs and ensuring staff and volunteers are equipped with essential skills. This role emphasizes collaboration and continuous professional development within the organization.

Benefits

Pension Contribution

Qualifications

• Experience in developing and delivering training programs.
• Proactive approach to training needs assessment.

Responsibilities

• Shape and deliver comprehensive training programs.
• Onboard new volunteers and coordinate training across the organization.
• Create and maintain an annual training plan.

Skills

Training Development

Collaboration

Assessment of Training Needs

Job description

Job Description

Salary: £16,000 per annum + pension contribution (this is the pro-rata salary for two days per week, based on a full-time equivalent of £40,000 per annum).

Start Date: Immediate Start

Deadline: Rolling – as soon as the position is filled

Join Citizens Advice Richmond as a Training Lead

Citizens Advice Richmond is seeking a dedicated and experienced Training Lead to join our dynamic team. This vital role focuses on ensuring all our staff and volunteers possess the necessary skills and knowledge to deliver high-quality advice and support to the Richmond community.

As Training Lead, you will be responsible for shaping and delivering our comprehensive training programs. Your duties will include onboarding new volunteers through the Advice Learning Pathway (ALP), coordinating and delivering training across the organization, and fostering a culture of continuous professional development. This role requires a proactive and collaborative individual who can assess training needs, develop engaging training sessions, and ensure all learning aligns with Citizens Advice quality standards. Key responsibilities involve working with the Volunteer Coordinator on recruitment and training, creating and maintaining an annual training plan, and supporting team members in their learning journeys.

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