Training & Engagement Officer

Restore (Rehabilitation Services Trust For Oxfordshire Re-Employment); Oxford; On-site; GBP 19,000 - 28,000; Part time

Job summary

A leading rehabilitation services organization seeks a part-time Training & Engagement Officer to oversee training operations in Oxford. You will manage bookings, support trainers, and facilitate the introduction of training offerings to new clients, requiring a blend of communication and organizational skills to excel in this dynamic role.

Qualifications

• Experience in training, education, or event planning is desirable.
• Customer service experience is beneficial for a positive training atmosphere.
• Understanding or interest in mental health and well-being aligns with the mission.

Responsibilities

• Ensure smooth running of training operations.
• Coordinate bookings and admin tasks with trainers.
• Support client interactions and new clients' onboarding.

Skills

Excellent written and verbal communication skills

Strong administrative and organisational skills

Competent in using IT systems

Ability to work independently and as part of a team

Job description

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Restore (Rehabilitation Services Trust For Oxfordshire Re-Employment) provided pay range

This range is provided by Restore (Rehabilitation Services Trust For Oxfordshire Re-Employment). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Part Time, 25 hrs a week. (Fewer hours may be considered for the right candidate).

Salary: £27,063 per annum, pro rata £19,330 pa

Overview

Ensure the smooth running of Restore’s external training operations, through effective and efficient administration of bookings, enquiries and the processing of clients and learners. Play a leading role in reaching new clients and introducing Restore’s propositions across training and other areas of the business.

A typical day will consist of communicating with training clients and participants, supporting the Instructors with managing pre and post-course admin tasks, making updates to online training courses as requested by the Training Development Team Lead, and other admin tasks.

We’re looking for a candidate who can demonstrate their ability to meet the following criteria:

Person Specification

Essential:

• Excellent written and verbal communication skills. Required for responding to client enquiries, supporting trainers, and marketing communications.
• Strong administrative and organisational skills with high attention to detail. Necessary for managing bookings, maintaining accurate paperwork, and coordinating training logistics.
• Competent in using IT systems. To manage online training materials, booking systems, and reporting tools.
• Ability to work independently and as part of a team. Key to balancing solo administrative tasks with collaboration across the organisation.
  
  

Desirable:

• Experience in a training, education or event planning environment. Helpful for understanding the logistics, dynamics, and needs of training delivery.
• Experience in client-facing or customer service roles. Important for maintaining a professional and positive experience for training participants and partners.
• Ability to analyse data and produce reports. Supports accurate monitoring and reporting, for funding and evaluation.
• Understanding of or interest in mental health and well-being. To align with and support Restore’s mission and to enhance client interaction and training engagement.
  
  

Please Click ‘apply’ To Download a Full Job Description.

Closing date: Sunday 15th June 23:59pm

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Human Resources

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