Training & Engagement Officer

Restore UK; Oxford; On-site; GBP 28,000; Part time

Job summary

A leading training provider in the UK is seeking a Part Time Administrator to support their training operations. The role includes managing client bookings, supporting instructors, and ensuring efficient administration of training courses. Ideal candidates will demonstrate excellent communication and organisational skills, alongside a sound understanding of IT systems.

Qualifications

• Excellent written and verbal communication skills.
• Strong administrative and organisational skills with high attention to detail.
• Competent in using IT systems.
• Ability to work independently and as part of a team.

Responsibilities

• Ensure smooth running of external training operations.
• Communicate with training clients and participants.
• Support trainers with administrative tasks.
• Manage updates to online training courses.

Skills

Communication

Organisational Skills

IT Competence

Teamwork

Job description

Part Time, 25 hrs a week. (Fewer hours may be considered for the right candidate).

Salary: £27,063 per annum, pro rata £19,330 pa

Overview

Ensure the smooth running of Restore’s external training operations, through effective and efficient administration of bookings, enquiries and the processing of clients and learners. Play a leading role in reaching new clients and introducing Restore’s propositions across training and other areas of the business.

A typical day will consist of communicating with training clients and participants, supporting the Instructors with managing pre and post-course admin tasks, making updates to online training courses as requested by the Training Development Team Lead, and other admin tasks.

We’re looking for a candidate who can demonstrate their ability to meet the following criteria:

Person Specification

Essential:

1. Excellent written and verbal communication skills. Required for responding to client enquiries, supporting trainers, and marketing communications.
2. Strong administrative and organisational skills with high attention to detail. Necessary for managing bookings, maintaining accurate paperwork, and coordinating training logistics.
3. Competent in using IT systems. To manage online training materials, booking systems, and reporting tools.
4. Ability to work independently and as part of a team. Key to balancing solo administrative tasks with collaboration across the organisation.

Desirable:

1. Experience in a training, education or event planning environment. Helpful for understanding the logistics, dynamics, and needs of training delivery.
2. Experience in client-facing or customer service roles. Important for maintaining a professional and positive experience for training participants and partners.
3. Ability to analyse data and produce reports. Supports accurate monitoring and reporting, for funding and evaluation.
4. Understanding of or interest in mental health and well-being. To align with and support Restore’s mission and to enhance client interaction and training engagement.

Please click ‘apply’ to download a full job description.

Closing date: Sunday 15th June 23:59pm