Training & Engagement Manager

YMCA Humber; Grimsby; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

YMCA Humber is seeking a passionate Training & Engagement Manager to develop and deliver learning, engagement and participation across services and communities.

You will identify opportunities for residents, volunteers and service users to learn, contribute and grow, delivering training sessions, workshops and engaging activities with energy and creativity.

Qualifications

• Delivering training, workshops or engagement programmes.
• Working with residents, volunteers and diverse communities.
• Partnerships with external organisations and providers.
• Supporting people towards training, volunteering or employment.
• Ability to explore new ways of education and training.

Responsibilities

• Identify opportunities for residents, volunteers and service users to learn, contribute and develop.
• Develop and deliver training sessions, workshops and engagement activities.
• Build positive relationships with people who use our services and ensure their voices shape offerings.
• Collaborate across services to create inclusive, accessible learning opportunities.

Skills

Deliver training sessions

Engagement programmes

Communication with diverse groups

Education

Teacher / Training and Development Qualification

Job description

We are now looking for a passionate and creative Training & Engagement Manager to help us build on this work and create even more opportunities for people to get involved, learn new skills and reach their potential. This is a role for someone who understands that meaningful engagement is about more than simply providing activities or training. It is about listening to people, understanding what matters to them and creating opportunities that are accessible, relevant and genuinely make a difference.

Our Training & Engagement Manager, will play a key role in developing and delivering YMCA Humber’sapproach to training, engagement and participation.

Working across our services and communities, the role will focus on identifying opportunities for residents,volunteers and service users to learn, contribute and develop. Building positive relationships with the peoplewho use our services will be central to the role, ensuring their voices, experiences and ideas help shape andimprove what we offer.

With energy and creativity you will develop and deliver training sessions, workshops, programmes andengagement activities that people feel motivated to take part in. The role will also involve exploring new andinnovative ways to reach people who may not traditionally engage with training and community opportunities,helping ensure everyone has the chance to participate and benefit.

A key part of the role involves understanding what people need and translating this into meaningful opportunities for learning, development and involvement. This could include employability and life skills, volunteering, personal development, community activities, wellbeing, confidence building or other areas identified through engagement with our residents and communities.

We are an organisation that believes in the potential of people.

We know that circumstances can create barriers, but we also know that the right support, opportunities and relationships can help people move forward. That belief sits at the heart of everything we do and it is at the heart of this role.

As our Training & Engagement Manager, you will have the opportunity to do more than deliver training. You will help create opportunities that build confidence, develop skills, strengthen connections and enable people to see what they are capable of, this is a role for someone who wants to make things happen.

• You will have the freedom to bring your ideas, develop new opportunities and explore different ways ofengaging people across YMCA Humber and the wider community, working collaboratively with colleagues,partners and communities to create learning and engagement opportunities that are relevant, accessibleand genuinely make a difference.
• You will be a confident and engaging communicator who can connect with a wide range of people and makeindividuals feel welcome, listened to and valued. You will be comfortable delivering training and facilitatinggroups, but equally confident having a one-to-one conversation, listening to what matters to someone andunderstanding what might help them take their next step.
• You will bring creativity, energy and curiosity to the role. You will understand that there is no one-size-fits-allapproach to engagement and will be willing to challenge conventional thinking, test new ideas and finddifferent ways to reach people who may otherwise feel excluded from opportunities.
• You will also bring the organisation and judgement needed to turn ideas into action. You will be able to manage multiple projects, activities and relationships, plan effectively and ensure that everything you deliveris safe, inclusive, professional and purposeful. But above all, you will care about people.

Ready to make an impact

If you are passionate about learning, engagement and community development and want to use your skillsto create opportunities that genuinely change lives, we want to hear from you. Come and help us unlockpotential, build confidence and create lasting opportunities across our communities.

Education and Qualifications

• Teacher / Training and Development Qualification.

Experience and Knowledge

• Delivering training, workshops or engagement programmes.
• Working with residents, volunteers and diverse communities.
• Partnerships with external organisations and providers.
• Supporting people towards training, volunteering or employment.
• Ability to explore new ways of education and training.

CLOSING DATE : SUNDAY 27TH SEPTEMBER 2026