Training Delivery Coordinator - bilingual English/European languages

BSI; Milton Keynes; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

BSI is seeking a Training Delivery Coordinator in Milton Keynes. You will plan, coordinate and deliver tutor training days, matching tutor expertise to client needs and budgets. You will manage tutor diaries, respond quickly to requests and ensure data accuracy across systems.

The role requires strong organisational skills, stakeholder management and a proactive approach in a fast-moving hybrid environment with English language fluency.

Qualifications

• Experience coordinating scheduling or planning activities.
• Ability to build relationships with diverse stakeholders.
• Proactive problem-solving and calm under pressure.
• Strong attention to detail and time management.

Responsibilities

• Partner with Tutors, Sales and internal stakeholders to ensure seamless training delivery.
• Manage and coordinate tutor diaries and respond to scheduling requests.
• Plan workload for non-delivery days including personal development activities.
• Maintain accurate data and records across Excel and internal systems.
• Monitor SLAs and KPIs and meet monthly delivery targets.
• Identify and resolve scheduling challenges before impact on delivery.

Skills

Tutor scheduling

Coordination & planning

Stakeholder management

Excel data handling

SLA/KPI tracking

Tools

Excel

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title: Training Delivery Coordinator

Location: Milton Keynes, UK

Working Model: Hybrid

BSI is a premier global training provider for management systems and organizational resilience. As a Training Delivery Coordinator, you will be at the heart of our training operations where you will help plan, coordinate and deliver exceptional tutor training and delivery days.

You’ll take ownership of tutor scheduling, ensuring the right people are in the right place at the right time by matching tutor expertise, client requirements, budgets and geographical locations. If you thrive on handling competing priorities, solving problems, and building strong working relationships, then this could be the perfect opportunity for you!

Examples Of What You’ll Be Doing

• Partnering with Tutors, Sales teams and other internal stakeholders to ensure seamless training delivery.
• Managing and coordinating tutor diaries, responding quickly and effectively to scheduling requests.
• Planning and allocating workload for non-delivery days, including personal development activities.
• Maintaining accurate data and records across Excel and internal systems.
• Monitoring and achieving Service Level Agreements (SLAs), KPIs and monthly delivery targets.
• Identifying and resolving scheduling challenges before they impact delivery.

Language requirements: Fluency in English plus additional European language(s), such as German, Dutch, Spanish and /or Italian.

What We’re Looking For

You’ll have previous experience in a coordination, scheduling or planning role where organisation and prioritisation have been key to your success. Alongside this, you’ll also bring:

• The ability to build strong and credible relationships with a variety of stakeholders.
• A proactive approach and natural problem-solving ability.
• The confidence to work independently while collaborating effectively within a team.
• The ability to stay calm, focused and positive in a busy, fast-moving environment.
• Excellent attention to detail.
• Exceptional organisational and time management skills.
• The ability to stay calm, focused and positive in a busy, fast-moving environment.
• Previous experience of working towards KPIs and targets.

Salary Range

The salary range for this role is at £26,775 – 31,500 per annum. The advertised salary range reflects the level, scope and responsibilities of the role. Starting salary within the range will be determined based on experience, skills, market considerations and alignment with internal equity principles.

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organisation all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability orimpairment throughout our recruiting process,please inform your Talent Acquisition Partner.

#Hybrid

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.

Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.

Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.

Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.