Training and Technical Performance Lead

Maritime and Coastguard Agency; Southampton; Hybrid; GBP 39,816 - 48,665; Full time

Benefits offered by this job

Employer pension contribution

Hybrid working

25 days annual leave

Training support and qualifications

Job summary

The Maritime and Coastguard Agency (MCA) is seeking a Training and Technical Performance Lead to develop and improve digital learning and technical performance solutions across UKTMS. You will oversee learning technologies, digital content, LMS and supplier relationships, ensuring training is effective, compliant and aligned with priorities.

You will drive data‑led learning approaches to enhance workforce capability, maintain governance, value for money and support the wider technical

Qualifications

• Experience designing and developing technical learning solutions, including digital and blended learning.
• Experience managing learning technologies and resources to deliver value-for-money services.
• Experience leading projects and managing procurement/contract aspects.
• Strong analytical and stakeholder management skills with data-driven insight.
• Proficiency with Microsoft 365 apps (SharePoint, Word, Excel, Power BI).

Responsibilities

• Leading the development and continuous improvement of digital learning solutions and technical performance initiatives.
• Managing learning systems and digital platforms with governance, accessibility and service improvement.
• Monitoring performance data and learning analytics to drive improvements and capability.
• Developing dashboards and reporting tools to track learning effectiveness.
• Overseeing procurement, supplier relationships and contract management for digital learning suppliers.

Skills

Designing learning solutions

Managing learning technologies

Leading projects

Procurement knowledge

Data-driven decision making

Power BI

Microsoft 365

Presentations/workshops

Education

Professional qualification in L&D or equivalent

Tools

SharePoint

Excel

Power BI

Job description

472237 Training and Technical Performance Lead

Maritime and Coastguard Agency

Apply before 11:55 pm on Thursday 13th August 2026

Location: Southampton (This role is suitable for hybrid working)

Salary: £44,241 - A Civil Service Pension with an employer contribution of 28.97%

The Maritime and Coastguard Agency (MCA) is seeking a Training and Technical Performance Lead. The MCA implements the government’s maritime safety policy in the UK and works to prevent the loss of life and occurrence of pollution on the coast and at sea. The UK Technical Maritime Services (UKTMS) Directorate supports this mission by inspecting and surveying ships to ensure compliance with UK and international safety, security and environmental standards. It also certifies ships and seafarers, manages the UK Ship Register, and contributes to responses involving pollution from shipping and offshore installations.

As a Training and Technical Performance Lead, you will lead the development and continuous improvement of digital learning and technical performance solutions across UKTMS. You will oversee learning technologies, digital content, learning management systems and supplier relationships, ensuring training is effective, compliant and aligned with organisational priorities. You'll focus on improving workforce capability through innovative, data-led learning approaches while ensuring strong governance, value for money and effective support for the wider technical performance function.

Top Responsibilities

• Leading the development and continuous improvement of digital learning solutions, technologies and technical performance initiatives.
• Managing learning systems and digital platforms, ensuring effective governance, compliance, accessibility and continuous service improvement.
• Monitoring performance data and learning analytics to drive service improvements and enhance the learning experience.
• Developing dashboards, reporting tools and performance measures to track learning effectiveness and organisational capability.
• Overseeing procurement, supplier relationships and contract management of digital learning suppliers.

For more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

About You

To be successful in this role you will need to have the following:

• Experience of designing and developing technical learning solutions, including digital and blended learning approaches.
• Experience of managing learning technologies, and resources to deliver effective and value-for-money services.
• Experience of leading projects.
• Knowledge of procurement, contract management and information governance principles.
• Strong analytical, stakeholder management and communication skills, with the ability to use data and insight to inform decision-making and influence outcomes.
• Proficiency in Microsoft 365 applications, including SharePoint, Word, Excel and Power BI.
• Relevant professional qualification or alternatively equivalent experience, in Learning and Development, Digital Learning Organisational Development or a related discipline
• Experience of developing and delivering presentations and/or workshops

This vacancy closes at 23:55 on Thursday 13th August 2026