Training and Technical Advisor

Marshalls plc; Branston; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the roofing industry seeks a Training and Technical Advisor for its technical team. This diverse role involves delivering training, advising customers, and hands-on support in roofing and solar PV installations while ensuring high levels of service and satisfaction.

Benefits

26 Holidays + bank holidays

Company Pension Scheme

Employee Discount programme

Career progression and training

Qualifications

• Experience within construction or roofing.
• Confident speaking and presentation skills.
• Good numerical skills for technical plans.

Responsibilities

• Deliver hands-on product training to installers.
• Advise customers via phone, email, or in person.
• Assist with technical designs and preparations.

Skills

Hands-on skills

Problem-solving

Customer service

Technical competency

Communication

Tools

AutoCAD

Job description

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Training and Technical Advisor
Site based, Burton Upon Trent DE14 3HD
Competitive Salary & Benefits
Days based - Monday to Friday

Marley is a leader in the roofing industry, specialising in pitched roof systems. We're a division of Marshalls plc, the UK's leading hard landscaping, building, and roofing products supplier! Our passion and pride make us market leaders in developing sustainable and innovative products. Over 100 years of expertise makes us a trusted partner for architects, contractors, and roofing professionals.

As market leaders and innovators in our sector, we're committed to evolving both our business and our people. We offer an unrivalled range of products, supported by passionate marketing and sales teams who collaborate closely with our knowledgeable technical experts to deliver the UK's leading roofing solutions. Due to Internal promotion, we're excited to share a new opportunity within our Technical Team for a Training and Technical Advisor.

So, what's the role?

Are you someone who enjoys getting stuck in, working with your hands, and helping others learn new skills? Do you take pride in problem-solving and seeing a job done right? If so, we'd love to hear from you.

This is a varied and rewarding role that mixes practical, hands-on work with technical support and training. You'll be helping with real-world roofing and solar PV installations, delivering product training, and supporting both customers and colleagues with advice and solutions.

What will the role look like?

• Supporting our Training Manager with practical tasks and helping deliver hands-on product training to roofers and installers
• Working closely with our technical department on system designs and solar roofing solutions
• Advising customers by phone, email, or in person - whether it's troubleshooting an issue, explaining how a system works, or recommending the right setup
• Running or assisting with training sessions - either face-to-face or online - to help customers understand and correctly install our products
• Keeping accurate records, helping us improve how we work, and sharing your ideas for better service
• Read and assess technical drawings and project specifications, Preparing estimates and interpreting technical drawings
• Use software to create solar estimates and basic AutoCAD schematics
• Work with the wider team to improve our service and support
  

What we're looking for?

• A hands-on, practically minded person with good physical fitness - you're comfortable lifting, climbing, and working in practical settings
• Someone with a confident, friendly approach who enjoys working with people and isn't afraid to pick up the phone or lead a demo
• Good with numbers and able to work from technical plans or drawings
• Full UK driving licence (some travel required for training and customer visits)
• Previous Experience within construction, roofing, training or customer facing would be an advantage
• Technically competent, AutoCAD experience would be an advantage
• A confident speaker with excellent presentation skills and an engaging style
• Track record of delivering results
• Demonstrate ability to think analytically and creatively

What's in it for you?

• Competitive Salary Depending upon experience
• 26 Holidays + bank holidays
• 36.5 hours, Monday - Friday (08.30am to 5pm, with an early 4pm finish on a Friday)
• Company Pension Scheme
• Employee Discount programme
• Refer a friend scheme
• EAP programme - Financial, Physical and Mental Wellbeing support
• Career progression, training, and development within the wider Marshalls Group
  

You can find out more about Marley here: https://www.marley.co.uk/

Equal Opportunities
Whoever you are and whatever your background, you'll find a fair and supportive workplace. You are unique and we want you to bring every part of who you are to work, every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity - it's the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself!

Closing date: 30th June 2025

#INDHP

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Training

• Industries

  Technology, Information and Internet

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