Training and Procedures Manager

JR United Kingdom; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the aviation sector is looking for a Training & Procedures Manager to enhance their training documentation and SOPs. The successful candidate will play a pivotal role in managing and innovating training resources while liaising with airline partners. This role requires strong communication, procedural expertise, and a proven background in the field, alongside responsibilities that drive training efficiency and performance.

Qualifications

• Proven experience in training management or procedural development.
• Strong knowledge of SOPs in the airline or aviation industry.
• Ability to work in a multi-region, international business is desirable.

Responsibilities

• Ensure training documents and SOPs are compliant with industry standards.
• Maintain communication with airlines to align documentation.
• Develop and manage a centralised library of training materials.

Skills

Communication

Procedures Expertise

Analytical Skills

Collaboration

Tools

Training Software

Document Management Systems

Job description

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Our client is seeking a detail-oriented and experienced Training & Procedures Manager to lead the development, implementation, and maintenance of training documentation and Standard Operating Procedures (SOPs).

This role requires a procedures expert with strong communication skills and the ability to work closely with airline partners. The successful candidate will also be responsible for building and managing a well-organised library of training resources.

Key Responsibilities

• Document Management: Ensure all training documents and SOPs are accurate, up to date, and compliant with industry standards.
• Airline Liaison: Maintain regular communication with airlines to ensure documentation aligns with their current requirements.
• Procedures Expertise: Serve as a subject matter expert, providing guidance and support on procedural matters to staff and trainers.
• Training Resource Management: Develop and maintain a centralised library of training materials to support consistent and effective delivery.
• Training Integration: Collaborate closely with senior learning and development leadership to ensure corporate training content is effectively integrated.
• Reporting: Provide regular reports to the Senior Leadership Team (SLT) on training performance, compliance, and areas for improvement.
• Software Implementation: Lead the adoption and use of new software tools to enhance training efficiency and document control.
• Innovation: Contribute to the development of innovative methods for delivering training that support operational goals.

Requirements

• Proven experience in training management, procedural development, or a related field
• Strong knowledge of SOPs within the airline or aviation industry
• Excellent communication and interpersonal skills
• Ability to collaborate with diverse teams and stakeholders
• Proficiency in training software and document management systems
• Strong analytical skills for reporting and process improvement
• Experience working in a multi-region, international business (desirable)