Trainee White Goods Engineer - Wakefield [PAS220]

Pacifica; Wakefield; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Company van provided

30 days annual leave

Pension scheme

Death-in-service benefit

Job summary

Pacifica is recruiting a Trainee Domestic Appliance Field Service Engineer to join our field-based team in Wakefield. You'll receive full City & Guilds Assured training at our training centre in the North East of England and pair with a dedicated mentor to become a fully qualified White Goods Engineer.

No experience in white goods repair is required, but hands-on mechanical or electrical experience helps. The role includes visiting customers, diagnosing faults, and carrying out repairs with the

Qualifications

• Previous mechanical or electrical experience and ability to use hand tools.
• Full UK manual driving licence (no more than 6 penalty points).
• Willingness to learn through structured training.

Responsibilities

• Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
• Visiting customers' homes to diagnose issues and carry out repairs safely and efficiently
• Building on your mechanical/electrical experience to troubleshoot and solve problems on-site
• Recording and managing job details using our in-house engineer software
• Following guidance from your mentor while building your skills and confidence
• Providing excellent customer service, explaining repairs clearly and professionally
• Continuously developing your technical skills through structured training and on-job experience

Skills

Hand tools

Mechanical experience

Electrical experience

Customer service

Communication skills

Driving licence

Tools

In‑house engineer software

Job description

b>Trainee White Goods Engineer - Field Based - Full Training Provided - Wakefield

b>Salary: £26,500 to £27,000 - Salary reviewed once signed off training - Up to £50,000+ OTE

b>Permanent, Full-time | 40 hours per week, Mon to Fri | Company van provided - private use optional | Tools & Training Provided

b>Kickstart a New Career in Appliance Repair

Whether you're starting fresh or changing careers, we'll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer - Field Based. No experience in white goods repair necessary, but we are looking for candidates with previous hands‑on mechanical or electrical experience and using tools. Join Pacifica as a Trainee Domestic Appliance Field Service Engineer and take the first step toward a long‑term, rewarding career repairing household appliances.

b>What You Will Do

• Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
• Visiting customers' homes to diagnose issues and carry out repairs safely and efficiently
• Building on your mechanical/electrical experience to troubleshoot and solve problems on‑site
• Recording and managing job details using our in‑house engineer software
• Following guidance from your mentor while building your skills and confidence
• Providing excellent customer service, explaining repairs clearly and professionally
• Continuously developing your technical skills through structured training and on‑the‑job experience

b>What We Offer You

• Salary: £26,500 to £27,000 (depending on experience) Salary reviewed once signed off training
• Up to £50,000+ OTE with our industry leading bonus scheme
• City & Guilds Assured Training Programme
• Purpose-built training centre in the North East of England
• Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
• Mentorship from experienced engineers to support your career journey
• Van, tools, tablet, uniform, and fuel card provided
• 30 days annual leave (including 8 bank holidays)
• Pension scheme & industry-leading bonus scheme
• Death-in-service benefit (3x salary)
• Discounts via company retail portal
• Monthly cash prize draw & Costa gift card recognition scheme
• Complimentary appliance cover for your own home appliances

b>About Pacifica

Pacifica is one of the UK's largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year. With over 250 engineers nationwide, we are a carbon neutral company committed to reaching net‑zero by 2035.

• Our Purpose: Keeping households running while protecting the environment
• Our Vision: Caring for our customers' appliances for a sustainable future

b>What We're Looking For

This isn't just a job - it's a career path. To succeed, you'll need the right mindset and transferable skills:

• Previous mechanical or electrical experience - comfortable using hand tools and solving problems
• Enthusiasm - motivated to power through challenges
• Confidence - able to work alone in customers' homes and provide great service
• Communication skills - clear, friendly, and professional with customers
• A can-do attitude - driven to learn and succeed
• Full UK manual driving licence (no more than 6 penalty points)

b>Extra Perks

• Van stock automatically replenished
• Daily spare parts delivered to local ByBox lockers
• Easy-to-use engineer software
• No sales targets - focus purely on repairs
• Ongoing specialist training and career progression

b>Why Join Us?

Working as a White Goods Engineer - Field Based offers variety, challenges, and job security in a growing industry. You'll never be stuck behind a desk, and you'll always be learning.